International Customer Experience Specialist

DRIVE is a platform that connects owners of classic and unique vehicles with customers seeking to hire them for special experiences, such as weddings, memorable drives, chauffeur services, and photo or film shoots. We are looking for an International Customer Experience Specialist to join our growing remote team. This role supports a global customer base of both vehicle owners listing their cars and customers making bookings. The successful candidate will deliver high-quality support across multiple digital channels while ensuring a smooth and professional experience for users worldwide. The ideal candidate will have experience in customer support within a tech, SaaS, and/or AI-related business and be confident using digital tools, CRM systems, and modern support platforms. Strong written communication, problem-solving ability, and attention to detail are essential, along with the ability to stay organised while managing multiple conversations. The role requires someone comfortable working independently in a fast-moving environment and adapting to flexible hours to support customers across different time zones. A genuine interest in classic and vintage cars is highly desirable. Candidates must have the right to work on the Isle of Man. Please send your CV to kristina.petrova@theislegroup.com. Only shortlisted candidates will be contacted if their application is successful.