Administration Officer

EPL Recruitment

Full TimeTemporaryNot specifiedAdministration

Posted 15 March 2026Closes 1 May 2026

Apply for this role ⇄ Compare with another role

👤 For candidates

🤖 Enhance with AI

›Automate calendar management with AI scheduling assistants
›Use speech-to-text tools for rapid note taking
›Leverage AI email triage to prioritise correspondence

📈 Disruption outlook

1 yr

5 yrs

10 yrs

% risk of significant disruption

🎓 Learn now

📚 For full-time, part-time & evening courses on the Isle of Man, visit University College Isle of Man (UCM)

🏢 For employers

🔄 Alternatives

🤖 AI AgentMicrosoft Copilot

Automates meeting scheduling and email drafting

💻 TechnologyPower Automate

Streamlines repetitive admin workflows and notifications

🌍 OutsourcingVirtual Reception Services

Remote staff handle calls and visitor management

⚡ Recommendation

🔀 Hybrid approach

Routine tasks are automatable; human presence needed for visitors and problem-solving.

Microsoft Copilot & M365

Copilot for Outlook

Drafts, sorts, and prioritises correspondence

Power Automate

Automates supply tracking and meeting scheduling

Copilot for Word

Assists with report writing and note formatting

60% Medium riskAI 70%

AI Exposure (AIOE)70%

Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

O*NET 43-6014.00

Top Skills

Administration and Management Attention to Detail Time Management

⭐ Growing↑ 45% Claude Index

Job Description

We require an office administrator who can provide a blend of administrative, organizational, and communication duties, including managing supplies, scheduling meetings, handling correspondence, maintaining records, greeting visitors, and supporting staff and executives with various tasks to ensure the smooth daily operation of our office. Key skills for the role are strong problem-solving abilities, organization, multitasking, and excellent communication to support both internal staff and external clients and note taking if possible. For more details and to apply contact karann@epl.im

Automation Risk

Automation probability60%

AI exposure (AIOE)70%

This role contains a high proportion of routine and semi-structured tasks such as scheduling, correspondence handling, and records management, which are increasingly automatable with RPA and AI tools. However, tasks requiring in-person interaction, nuanced communication, and real-world problem-solving remain less susceptible to automation, though AI can augment many daily activities.

Task analysis

Manage office supplies, including inventory tracking and ordering.
Schedule meetings and maintain calendars for staff and executives.
Handle incoming correspondence (email, mail, phone calls) and direct to appropriate staff.
Greet visitors and provide information or direct them to relevant personnel.
Maintain and organize paper and electronic records and files.
Support staff and executives with various administrative tasks as needed.
Take and distribute meeting notes and prepare reports.
Ensure smooth daily operation of the office by proactively identifying and resolving administrative issues.

Automatable AI-assisted Human-only

Occupational Classification

✨ Bright Outlook🇬🇧 Not visa eligible

UK SOC2020: 4216 — Receptionists

O*NET: 43-6014.00 — Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

AI analysis: 15 March 2026

UK Salary Benchmark

Office administrative, office support and other business support activities · ONS ASHE 2024 annual earnings

scale £50k

UK sector median

£34,855

UK sector mean

£49,618

£0£13k£25k£38k

👤 For Candidates

AI & future-of-work guidance

🤖 Enhance with AI

›Automate calendar management with AI scheduling assistants
›Use speech-to-text tools for rapid note taking
›Leverage AI email triage to prioritise correspondence

📈 Disruption outlook

1 yr

5 yrs

10 yrs

% risk of significant disruption

🎓 Learn now

📚 For full-time, part-time & evening courses on the Isle of Man, visit University College Isle of Man (UCM)

🏢 For Employers

Strategic hiring options & technology alternatives

🔄 Alternatives

🤖 AI AgentMicrosoft Copilot

Automates meeting scheduling and email drafting

💻 TechnologyPower Automate

Streamlines repetitive admin workflows and notifications

🌍 OutsourcingVirtual Reception Services

Remote staff handle calls and visitor management

⚡ Recommendation

🔀 Hybrid approach

Routine tasks are automatable; human presence needed for visitors and problem-solving.

Microsoft Copilot & M365

Copilot for Outlook

Drafts, sorts, and prioritises correspondence

Power Automate

Automates supply tracking and meeting scheduling

Copilot for Word

Assists with report writing and note formatting

Key Skills

Administration and ManagementAdvancedAttention to DetailAdvancedTime ManagementAdvancedTeamworkIntermediateMicrosoft OfficeIntermediateActive ListeningIntermediateStakeholder ManagementIntermediateReport WritingIntermediateClericalAdvancedCritical ThinkingIntermediateNote TakingIntermediate

Knowledge Areas

Administrative ProceduresOffice AdministrationReporting and DocumentationCustomer Relationship ManagementBusiness AdministrationComputer and Office SoftwareConfidentiality and Data Protection

O*NET Competency Skills

Active ListeningSpeakingReading ComprehensionWritingService OrientationTime ManagementCoordinationMonitoringCritical ThinkingJudgment and Decision MakingSocial Perceptiveness

Alternative Career Paths

Executive Assistant90% match

Provides high-level administrative support to executives, often with greater responsibility and confidentiality requirements.

Office Manager85% match

Oversees the administrative functions of an office, including staff supervision and facilities management.

Customer Service Supervisor75% match

Leads a team in delivering customer support and managing client relationships.

Records Manager70% match

Specializes in organizing, maintaining, and protecting organizational records and information.

Project Coordinator70% match

Supports project managers with scheduling, documentation, and communication tasks.

Also Consider

Administrative Assistant Executive Secretary Office Manager Receptionist Records Clerk Customer Service Representative Project Coordinator Data Entry Specialist

🔥 Hot Technologies

In-demand tools for this occupation (O*NET)

Oracle PeopleSoftSAP softwareMicrosoft SQL ServerYardi softwareCisco WebexZoomApache CassandraApache HadoopApache HiveTeradata DatabaseIntuit QuickBooksSAP Concur