Manx Technology GroupSmart Island
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Office Adminstrator

Full TimeTemporaryNot specifiedAdministration
Posted 15 March 2026Closes 27 March 2026

Job Description

We are seeking an Office administrator for immediate start on a 4-month contract to cover maternity leave and to join our busy team. Role requires good communication skills, scanning, face to face dealing with customers. A working knowledge of SAGE would be most helpful. If you have the required skills, please forward on your current CV to chris@corletts.im or ring 842200 for more info. If you have not heard from us within 7 days of submitting your CV please assume that you have been unsuccessful.

Automation Risk

Automation probabilityi65%
AI exposure (AIOE)i70%

This role contains a high proportion of routine and codifiable tasks such as document handling, data entry, and call routing, which are increasingly automatable with RPA and AI tools. However, tasks involving direct customer interaction and judgment, such as face-to-face service and complaint resolution, remain resistant to full automation. Overall, the role is highly exposed to AI augmentation, especially for administrative and communication tasks.

Task analysis

  • Operate office equipment such as scanners, photocopiers, and computers to digitize and manage documents.
  • Greet and interact with customers face-to-face, addressing queries and providing information.
  • Process and record financial transactions using Sage accounting software.
  • Answer telephones, direct calls, and relay messages to appropriate staff.
  • Maintain and update filing, inventory, and database systems.
  • Compile, copy, sort, and file records of office activities and business transactions.
  • Communicate with customers and staff to answer questions, explain information, and address complaints.
  • Prepare and proofread correspondence and reports.

Automatable AI-assisted Human-only

Occupational Classification

✨ Bright Outlook🇬🇧 Not visa eligible
UK SOC2020: 4216Receptionists
O*NET: 43-9061.00 Office Clerks, General
AI analysis: 16 March 2026

UK Salary Benchmark

Office administrative, office support and other business support activities · ONS ASHE 2024 annual earnings

scale £50k
UK sector median
£34,855
UK sector mean
£49,618
£0£13k£25k£38k

👤 For Candidates

AI & future-of-work guidance

🤖 Enhance with AI

  • Master Microsoft 365 tools for document and calendar management
  • Use AI chatbots to streamline customer query responses
  • Automate routine data entry with Power Automate templates

📈 Disruption outlook

15%1 yr
45%5 yrs
75%10 yrs

% risk of significant disruption

🎓 Learn now

📚 For full-time, part-time & evening courses on the Isle of Man, visit University College Isle of Man (UCM)

🏢 For Employers

Strategic hiring options & technology alternatives

🔄 Alternatives

🤖 AI AgentCopilot for Microsoft 365

Automates document handling and routine email responses

💻 TechnologyPower Automate

Streamlines data entry and system updates

🌍 OutsourcingVirtual Reception Services

Handles calls and basic admin remotely

Recommendation

🔀 Hybrid approach

Human touch needed for customer service, automate repetitive admin for efficiency

Microsoft Copilot & M365

Copilot for Word

Drafts and proofreads correspondence efficiently

Power Automate

Automates filing and data entry processes

Microsoft Teams

Streamlines staff communication and call routing

Key Skills

Administration and ManagementIntermediateMicrosoft OfficeIntermediateCustomer and Personal ServiceIntermediateAttention to DetailIntermediateClericalIntermediateTeamworkIntermediateActive ListeningIntermediateSpeakingIntermediateSAGE Accounting SoftwareBeginner

Knowledge Areas

Administrative ProceduresOffice AdministrationCustomer Relationship ManagementReporting and DocumentationComputer and Office SoftwareFinance and BudgetingConfidentiality and Data Protection

O*NET Competency Skills

Active ListeningReading ComprehensionSpeakingWritingCoordinationCritical ThinkingService OrientationSocial PerceptivenessTime Management

Alternative Career Paths

Executive Assistant85% match

Provides high-level administrative support to executives, managing schedules and communications.

Customer Service Supervisor75% match

Leads a team of customer service representatives and handles escalated client issues.

Accounts Assistant70% match

Supports the finance team with bookkeeping, invoicing, and financial record maintenance.

Records Manager65% match

Oversees the organization and security of company records and documentation.

Also Consider

🔥 Hot Technologies

In-demand tools for this occupation (O*NET)

Microsoft AccessYardi softwareAdobe AcrobatMicrosoft SharePointHenry Schein DentrixMEDITECH softwareOracle PeopleSoftSAP softwareGoogle DocsMicrosoft Word

Work Activities

General work activities from O*NET

  • Working with Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Performing Administrative Activities
  • Documenting/Recording Information
  • Establishing and Maintaining Interpersonal Relationships
  • Processing Information
  • Communicating with People Outside the Organization
  • Organizing, Planning, and Prioritizing Work
  • Identifying Objects, Actions, and Events
  • Evaluating Information to Determine Compliance with Standards
  • Updating and Using Relevant Knowledge
  • Making Decisions and Solving Problems
  • Scheduling Work and Activities
  • Monitoring Processes, Materials, or Surroundings

Anthropic Economic Index

Real-world AI adoption data from millions of Claude conversations · Dataset ↗

CC-BY Research

Observed Claude Usage

45%

of conversations

Classic Auto. Risk

96%

Frey & Osborne

Job Zone

2/5

Some prep

O*NET Median Salary

£26k

US ref. $33k · fx 0.79

Occupational family: Office and Administrative Support

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