Manx Technology GroupSmart Island
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People & Culture Operations Consultant

Full TimePermanentNot specifiedAdministration
Posted 15 March 2026Closes 18 March 2026

Job Description

Apply via : https://smrtr.io/xv_9N - Job Description: To provide a variety of services across the entire People and Culture, Operations value chain, including but not limited to administering payroll, benefits administration, query management with regards to employee self - service (i.e. leave, payroll, policies), onboarding of new employees, consulting to business stakeholders, capturing data and quality assurance, to ensure accuracy and operational efficiency & effectiveness. Play an active role to mitigate risk to SAP HR and to identify non-compliance and risk by adhering to strict standards. Implement people and culture best practices for a dedicated country. Minimum Qualification: Higher Certificate in Human Resources or CIPD. Experience Required: 3-4 years’ experience in a People & Culture Operations role, ideally within a shared service or administrative environment. Proven experience as a People and Culture Administrator / Consultant or similar role. Key Outputs: Provide query management services to all employees, as it relates to their benefit, payroll or employee self-service queries by engaging with the employees . Responsible for the administration of Payroll, Tax, Social Security / National Insurance, Pensions, and Benefits, ensuring compliance with local regulations and internal policies. Maintain and update employee records in HR systems, ensuring data integrity and confidentiality. Support internal audits and compliance checks by preparing documentation and reports related to HR operations. Implement People and Culture projects and initiatives within a specific country in order to enhance the efficiency and effectiveness of the P&C Operations Function. Identify opportunities for potential automation within the data management, onboarding and off-boarding processes and procedures within the organisation. Utilise various research methods, such as data collection and surveys, to identify problematic situations or root causes in order to continuously improve P&C Operations services across the entire value chain. Behavioural Competencies: Adopting Practical Approaches. Checking Details. Documenting Facts. Empowering Individuals. Establishing Rapport. Technical Competencies: Business Acumen (P&C). Business Administration Skills. Compensation and Benefits. Data Management (Administration). Employee Centricity. Employment Contracts. HCM Business Systems. Payroll Administration. People & Culture Systems. Records and Archive Management. Stakeholder Management. Written Communication.

Automation Risk

Automation probabilityi55%
AI exposure (AIOE)i70%

This role contains a mix of routine tasks (payroll, recordkeeping) that are highly automatable, and augmented tasks (query management, compliance reporting) where AI tools can assist but not fully replace humans. Human-centric tasks such as stakeholder consulting and project implementation resist automation due to the need for judgment, adaptation, and interpersonal skills. Overall, the role is moderately exposed to automation and highly exposed to AI augmentation.

Task analysis

  • Administer payroll, tax, social security, pensions, and benefits in compliance with local regulations and internal policies.
  • Manage and resolve employee queries related to payroll, benefits, and HR policies via employee self-service portals.
  • Maintain and update employee records in HR systems, ensuring data integrity and confidentiality.
  • Support internal audits and compliance checks by preparing documentation and reports related to HR operations.
  • Implement People and Culture projects and initiatives to enhance operational efficiency within a specific country.
  • Identify opportunities for automation within data management, onboarding, and offboarding processes.
  • Consult with business stakeholders to advise on HR operations, policy interpretation, and best practices.
  • Conduct research (e.g., data collection, surveys) to identify root causes of operational issues.

Automatable AI-assisted Human-only

Occupational Classification

✨ Bright Outlook🇬🇧 UK Skilled Worker Visa Eligible
UK SOC2020: 3562Human resources and industrial relations officers
O*NET: 13-1071.00 Human Resources Specialists
AI analysis: 16 March 2026

UK Salary Benchmark

Office administrative, office support and other business support activities · ONS ASHE 2024 annual earnings

scale £50k
UK sector median
£34,855
UK sector mean
£49,618
£0£13k£25k£38k

👤 For Candidates

AI & future-of-work guidance

🤖 Enhance with AI

  • Leverage HR analytics tools for data-driven decision making
  • Automate routine queries using AI chatbots and self-service portals
  • Upskill in AI-powered compliance and payroll software

📈 Disruption outlook

15%1 yr
35%5 yrs
60%10 yrs

% risk of significant disruption

🎓 Learn now

📚 For full-time, part-time & evening courses on the Isle of Man, visit University College Isle of Man (UCM)

🏢 For Employers

Strategic hiring options & technology alternatives

🔄 Alternatives

🤖 AI AgentHR Chatbots

Automate routine HR queries and policy FAQs

💻 TechnologyPayroll Automation Platforms

Streamline payroll and benefits administration tasks

🔀 RestructureHR Shared Services Model

Centralise routine HR operations for efficiency

Recommendation

🔀 Hybrid approach

Blend automation for routine tasks with human expertise for stakeholder consulting

Microsoft Copilot & M365

Power Automate

Automate payroll and data entry workflows

Copilot for Excel

Enhance compliance reporting and payroll analysis

Microsoft Teams

Streamline stakeholder communication and project collaboration

Key Skills

Payroll ProcessingAdvancedConfidentialityExpertRegulatory ComplianceAdvancedAdministration and ManagementAdvancedStakeholder ManagementIntermediateData AnalysisIntermediateQuality Control AnalysisIntermediateReport WritingIntermediateHR ManagementAdvancedAuditIntermediateMicrosoft OfficeIntermediate

Knowledge Areas

Human Resources ManagementRegulatory CompliancePayroll AdministrationConfidentiality and Data ProtectionBusiness AdministrationReporting and DocumentationProject Management

O*NET Competency Skills

SpeakingActive ListeningReading ComprehensionCritical ThinkingWritingService OrientationSocial PerceptivenessActive LearningJudgment and Decision MakingComplex Problem SolvingInstructingCoordinationLearning StrategiesMonitoringNegotiation

Alternative Career Paths

HR Business Partner85% match

Acts as a strategic advisor to business units on all HR matters, focusing on alignment of people strategy with business goals.

Payroll Manager80% match

Oversees all aspects of payroll processing, compliance, and reporting for the organization.

HR Compliance Officer78% match

Ensures organizational adherence to HR-related laws, regulations, and internal policies.

HRIS Analyst75% match

Manages and optimizes human resource information systems and related data processes.

Also Consider

🔥 Hot Technologies

In-demand tools for this occupation (O*NET)

Oracle PeopleSoftSAP softwareWorkday softwareMicrosoft SQL ServerOracle DatabaseTableauAdobe Creative Cloud softwareAdobe IllustratorAdobe Photoshop

Work Activities

General work activities from O*NET

  • Communicating with Supervisors, Peers, or Subordinates
  • Working with Computers
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Establishing and Maintaining Interpersonal Relationships
  • Getting Information
  • Making Decisions and Solving Problems
  • Organizing, Planning, and Prioritizing Work
  • Evaluating Information to Determine Compliance with Standards
  • Resolving Conflicts and Negotiating with Others
  • Updating and Using Relevant Knowledge
  • Processing Information
  • Communicating with People Outside the Organization
  • Providing Consultation and Advice to Others
  • Scheduling Work and Activities

Anthropic Economic Index

Real-world AI adoption data from millions of Claude conversations · Dataset ↗

CC-BY Research

Observed Claude Usage

40%

of conversations

Job Zone

4/5

Considerable prep

O*NET Median Salary

£48k

US ref. $61k · fx 0.79

Occupational family: Business and Financial Operations

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