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Barista -Costa Coffee Crosby

£12.25Full TimePermanentNot specifiedHospitality
Posted 15 March 2026Closes 27 March 2026

Job Description

At Costa Coffee, we are what we craft. It's about perfecting latte art, creating experiences that put a smile on people's faces, and proudly making greatness every day. We’re passionate about being a great place to work, where you can bring your real self into our mix. Making our drinks with heart, giving our customers a warm welcome and a lasting impression so they come back to our stores and enjoy an exceptional experience. What you’ll do. Being a Barista means so much more than making velvety cups of joy. It’s your chance to learn, challenge yourself and truly master your craft - which means you’ll be: Putting smiles on faces come rain or shine; Mastering our menu, from toasties to seasonal drinks and more; Pouring passion into perfect drinks and great customer service; Keeping your store clean, tidy and welcoming; Working with your colleagues to make your store the very best. Who you are? We’re interested in your unique ingredients: A multi-tasker with a can-do attitude; not afraid to take on a challenge; A perfectionist, dedicated to delivering excellence; A people person and team player, who can strike up a good conversation What we can offer: We’re really proud of the work our team members deliver, and we want you to feel valued and rewarded. Our starting rate is £12.25 p/h, there are opportunities for development and progression within your store or one of our other stores on the Island, daily working hours (no late evenings), free hot and cold drinks on shift, plus discount on food and bottled drinks. 20 days paid holiday, and recognition awards. Please email your CV and covering letter outlining why you wish to become part of the Costa Team to fancyacoffee@outlook.com

Automation Risk

Automation probabilityi60%
AI exposure (AIOE)i55%

Many core tasks, such as payment processing and cleaning, are routine and increasingly automatable with POS systems and robotics. However, the role still relies heavily on human interaction, customer service, and teamwork, which are less susceptible to full automation. GenAI tools can augment inventory, compliance, and some drink preparation, but the customer experience remains human-driven.

Task analysis

  • Prepare and serve a variety of hot and cold drinks, including specialty coffees and seasonal beverages.
  • Greet customers warmly, take orders, and provide product recommendations.
  • Maintain cleanliness and organization of the store, including cleaning tables, counters, and equipment.
  • Process payments accurately using POS systems and handle cash or card transactions.
  • Collaborate with team members to ensure efficient service and a positive work environment.
  • Monitor inventory levels and restock supplies as needed.
  • Ensure compliance with food safety and hygiene standards.
  • Engage customers in conversation to enhance their experience and encourage repeat visits.

Automatable AI-assisted Human-only

Occupational Classification

✨ Bright Outlook🇬🇧 UK Skilled Worker Visa Eligible
UK SOC2020: 9274Bar staff
O*NET: 35-3023.00 Fast Food and Counter Workers
AI analysis: 16 March 2026

UK Salary Benchmark

Food and beverage service activities · ONS ASHE 2024 annual earnings

scale £20k
UK sector median
£15,733
UK sector mean
£19,455
£0£5k£10k£15k

👤 For Candidates

AI & future-of-work guidance

🤖 Enhance with AI

  • Use POS analytics to track popular drinks and trends
  • Leverage scheduling apps for efficient shift planning
  • Adopt digital checklists for hygiene and inventory tasks

📈 Disruption outlook

15%1 yr
35%5 yrs
65%10 yrs

% risk of significant disruption

🎓 Learn now

📚 For full-time, part-time & evening courses on the Isle of Man, visit University College Isle of Man (UCM)

🏢 For Employers

Strategic hiring options & technology alternatives

🔄 Alternatives

💻 TechnologySelf-service Kiosks

Automate ordering and payment for simple drinks

🤖 AI AgentInventory Management AI

Predict and auto-replenish stock levels

💻 TechnologyRobotic Barista Arm

Automate routine drink preparation tasks

Recommendation

🔀 Hybrid approach

Blend automation for routine tasks with human-led customer service

Microsoft Copilot & M365

Power Automate

Streamline inventory and cleaning task reminders

Copilot for Excel

Track sales and spot drink trends

Microsoft Teams

Coordinate shifts and team communication

Key Skills

Barista SkillsAdvancedCustomer and Personal ServiceAdvancedTeamworkAdvancedAttention to DetailAdvancedCleaningIntermediateService OrientationAdvancedTime ManagementIntermediateMenu DevelopmentBeginnerActive ListeningIntermediate

Knowledge Areas

Customer and Personal ServiceFood ProductionHealth and Safety ProceduresCleaning and Sanitation StandardsEnglish LanguageReporting and DocumentationTeam Leadership and Collaboration

O*NET Competency Skills

Active ListeningCoordinationService OrientationSocial Perceptiveness

Alternative Career Paths

Shift Supervisor (Coffee Shop)90% match

Oversee daily operations and lead a team of baristas in a coffee shop environment.

Customer Service Representative75% match

Handle customer inquiries and provide support across various service industries.

Retail Sales Associate70% match

Assist customers, manage transactions, and maintain store presentation in a retail setting.

Food and Beverage Assistant80% match

Support food service operations in restaurants, hotels, or catering businesses.

Also Consider

🔥 Hot Technologies

In-demand tools for this occupation (O*NET)

Microsoft ExcelMicrosoft Office softwareMicrosoft Windows

Work Activities

General work activities from O*NET

  • Getting Information
  • Performing for or Working Directly with the Public
  • Resolving Conflicts and Negotiating with Others
  • Communicating with Supervisors, Peers, or Subordinates
  • Assisting and Caring for Others

Anthropic Economic Index

Real-world AI adoption data from millions of Claude conversations · Dataset ↗

CC-BY Research

Observed Claude Usage

0%

of conversations

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