Operations Assistant - 12 Month Contract
👤 For candidates
🤖 Enhance with AI
- ›Leverage AI tools for scheduling and document management tasks
- ›Use chatbots to streamline visitor and call handling processes
- ›Adopt digital compliance checklists for regulatory support
📈 Disruption outlook
% risk of significant disruption
🎓 Learn now
📚 For full-time, part-time & evening courses on the Isle of Man, visit University College Isle of Man (UCM)
🏢 For employers
🔄 Alternatives
Automates call handling and visitor management
Digitises mail, filing, and compliance archiving
Handles calls and appointments remotely
⚡ Recommendation
🔀 Hybrid approachRoutine tasks automatable, but compliance and confidential support need human input
Microsoft Copilot & M365
Automates scheduling and email triage
Streamlines document handling and compliance workflows
Assists with report and letter drafting
Executive Secretaries and Executive Administrative Assistants
O*NET 43-6011.00
Job Description
Automation Risk
This role has a high proportion of routine administrative and reception tasks, many of which are susceptible to automation via RPA, AI assistants, and document management systems. However, tasks involving compliance support, confidential information handling, and real-time team support require human judgment and adaptability, reducing but not eliminating automation risk. GenAI tools can augment most tasks, especially in document handling, scheduling, and communication.
Task analysis
- Meeting and greeting visitors, managing reception and incoming calls.
- Mail handling, scanning, filing, and archiving documents.
- Supporting compliance tasks such as ID&V checks and health & safety records.
- Coordinating deliveries, office supplies, and facilities matters.
- Providing general administrative support to the team.
- Ensuring the business meets its regulatory obligations through operational support.
- Managing confidential information and maintaining records.
- Responding to ad hoc requests and supporting a small team.
Occupational Classification
UK Salary Benchmark
Office administrative, office support and other business support activities · ONS ASHE 2024 annual earnings
👤 For Candidates
AI & future-of-work guidance
🤖 Enhance with AI
- ›Leverage AI tools for scheduling and document management tasks
- ›Use chatbots to streamline visitor and call handling processes
- ›Adopt digital compliance checklists for regulatory support
📈 Disruption outlook
% risk of significant disruption
🎓 Learn now
📚 For full-time, part-time & evening courses on the Isle of Man, visit University College Isle of Man (UCM)
🏢 For Employers
Strategic hiring options & technology alternatives
🔄 Alternatives
Automates call handling and visitor management
Digitises mail, filing, and compliance archiving
Handles calls and appointments remotely
⚡ Recommendation
🔀 Hybrid approachRoutine tasks automatable, but compliance and confidential support need human input
Microsoft Copilot & M365
Automates scheduling and email triage
Streamlines document handling and compliance workflows
Assists with report and letter drafting
Key Skills
Knowledge Areas
O*NET Competency Skills
Alternative Career Paths
Oversees office operations, facilities, and administrative staff in a larger or more complex environment.
Supports compliance teams with regulatory checks, documentation, and monitoring obligations.
Leads front-of-house operations and manages reception staff and procedures.
Manages office facilities, supplies, and vendor relationships for workplace efficiency.
Also Consider
🔥 Hot Technologies
In-demand tools for this occupation (O*NET)
Work Activities
General work activities from O*NET
- Communicating with Supervisors, Peers, or Subordinates
- Establishing and Maintaining Interpersonal Relationships
- Getting Information
- Organizing, Planning, and Prioritizing Work
- Communicating with People Outside the Organization
- Performing Administrative Activities
- Working with Computers
- Scheduling Work and Activities
- Updating and Using Relevant Knowledge
- Processing Information
- Identifying Objects, Actions, and Events
- Documenting/Recording Information
- Thinking Creatively
- Making Decisions and Solving Problems
- Assisting and Caring for Others
Anthropic Economic Index
Real-world AI adoption data from millions of Claude conversations · Dataset ↗
Observed Claude Usage
23%
of conversations
Classic Auto. Risk
86%
Frey & Osborne
Job Zone
3/5
Medium prep
O*NET Median Salary
£47k
US ref. $59k · fx 0.79
Occupational family: Office and Administrative Support
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