Manx Technology GroupSmart Island
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High Automation Risk

This role has an above-average probability of significant AI or automation disruption. Consider upskilling and monitoring AI tooling in this sector.

Administrator

Full TimePermanentNot specifiedAdministration
Posted 15 March 2026Closes 27 March 2026

Job Description

A leading life assurance company is seeking an Administrator to provide administrative support, manage client records, and ensure compliance with company and regulatory standards. Key Skills: Proven admin experience, ideally in financial services. Strong attention to detail and organisational skills. Excellent communication skills. Ability to manage multiple tasks and deadlines. Proficient in Microsoft Office. To apply email jo@recruitmentworks.im or call 629 676.

Automation Risk

Automation probabilityi65%
AI exposure (AIOE)i78%

This Administrator role contains a high proportion of routine and codifiable tasks, such as data entry, document management, and mail handling, which are increasingly automatable with RPA and AI tools. However, tasks involving nuanced communication, compliance interpretation, and multi-task coordination are better suited to human oversight but are still highly exposed to AI augmentation. Overall, the role is at high risk of automation, with significant AI exposure for most daily activities.

Task analysis

  • Maintain and update client records in accordance with regulatory and company standards.
  • Provide administrative support including scheduling, filing, and document management.
  • Communicate with clients and internal teams to answer queries and disseminate information.
  • Ensure compliance with company policies and regulatory requirements in all administrative processes.
  • Prepare, proofread, and edit correspondence and reports.
  • Operate office equipment such as photocopiers, scanners, and fax machines.
  • Manage incoming and outgoing mail and correspondence.
  • Coordinate multiple tasks and deadlines to ensure timely completion of administrative duties.

Automatable AI-assisted Human-only

Occupational Classification

✨ Bright Outlook🇬🇧 Not visa eligible
UK SOC2020: 4217Administrative assistants
O*NET: 43-9061.00 Office Clerks, General
AI analysis: 15 March 2026

UK Salary Benchmark

Office administrative, office support and other business support activities · ONS ASHE 2024 annual earnings

scale £50k
UK sector median
£34,855
UK sector mean
£49,618
£0£13k£25k£38k

👤 For Candidates

AI & future-of-work guidance

🤖 Enhance with AI

  • Leverage Copilot for faster report drafting and editing
  • Automate repetitive tasks using Power Automate flows
  • Use AI tools for document proofreading and compliance checks

📈 Disruption outlook

20%1 yr
55%5 yrs
80%10 yrs

% risk of significant disruption

🎓 Learn now

📚 For full-time, part-time & evening courses on the Isle of Man, visit University College Isle of Man (UCM)

🏢 For Employers

Strategic hiring options & technology alternatives

🔄 Alternatives

🤖 AI AgentMicrosoft Copilot

Automates document creation, editing, and data entry tasks

💻 TechnologyPower Automate

Automates repetitive workflows and mail handling processes

🌍 OutsourcingVirtual Admin Services

External providers handle routine admin and document management

Recommendation

🔀 Hybrid approach

AI can automate routine work; human oversight needed for compliance and communication

Microsoft Copilot & M365

Copilot for Word

Draft and proofread correspondence and reports

Power Automate

Automate data entry and document workflows

Copilot for Outlook

Manage mail and schedule client communications

Key Skills

Administration and ManagementIntermediateAttention to DetailAdvancedRegulatory ComplianceIntermediateMicrosoft OfficeIntermediateTime ManagementIntermediateClient Relationship ManagementBeginnerReport WritingBeginnerCommunicationIntermediateConfidentialityIntermediate

Knowledge Areas

Administrative ProceduresRegulatory ComplianceOffice AdministrationReporting and DocumentationClient Service and Relationship ManagementFinancial Services IndustryData Management and Governance

O*NET Competency Skills

Active ListeningReading ComprehensionSpeakingWritingCoordinationCritical ThinkingService OrientationSocial PerceptivenessTime Management

Alternative Career Paths

Compliance Officer80% match

Transition into monitoring and enforcing regulatory compliance within financial services.

Client Services Associate75% match

Move towards a client-facing role managing relationships and service delivery.

Records Manager70% match

Specialize in organizing and safeguarding company records and information.

Executive Assistant68% match

Provide high-level administrative support to senior management.

Also Consider

🔥 Hot Technologies

In-demand tools for this occupation (O*NET)

Microsoft AccessYardi softwareAdobe AcrobatMicrosoft SharePointHenry Schein DentrixMEDITECH softwareOracle PeopleSoftSAP softwareGoogle DocsMicrosoft Word

Work Activities

General work activities from O*NET

  • Working with Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Performing Administrative Activities
  • Documenting/Recording Information
  • Establishing and Maintaining Interpersonal Relationships
  • Processing Information
  • Communicating with People Outside the Organization
  • Organizing, Planning, and Prioritizing Work
  • Identifying Objects, Actions, and Events
  • Evaluating Information to Determine Compliance with Standards
  • Updating and Using Relevant Knowledge
  • Making Decisions and Solving Problems
  • Scheduling Work and Activities
  • Monitoring Processes, Materials, or Surroundings

Anthropic Economic Index

Real-world AI adoption data from millions of Claude conversations · Dataset ↗

CC-BY Research

Observed Claude Usage

45%

of conversations

Classic Auto. Risk

96%

Frey & Osborne

Job Zone

2/5

Some prep

O*NET Median Salary

£26k

US ref. $33k · fx 0.79

Occupational family: Office and Administrative Support

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