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Private Medical Secretary - 35291

Full TimePermanentNot specifiedAdministration
Posted 15 March 2026Closes 25 March 2026

Job Description

Our client is seeking a dedicated Private Medical Secretary to provide comprehensive administrative support within a medical setting. The role involves managing various tasks to ensure efficient operations in a busy clinical environment. The Private Medical Secretary will be responsible for delivering high-quality service to both patients and medical professionals, enhancing the overall patient experience. With flexibility in hours to accommodate the needs of the clinics, this position is ideal for individuals looking to balance their professional commitments with personal preferences. The successful candidate will work closely with healthcare providers and administrative teams, playing a crucial role in the day-to-day activities of the practice. Please email team@itchyfeet.im or follow the link for further information and for details on how to apply https://itchyfeetoffshore.com/jobs/35291-private-medical-secretary-isle-of-man/

Automation Risk

Automation probabilityi54%
AI exposure (AIOE)i68%

Many core tasks, such as appointment scheduling and billing, are routine and increasingly handled by specialized medical software, raising the automation risk to a moderate level. However, significant aspects of the role—like direct patient interaction, coordination, and confidentiality—require human judgment, empathy, and adaptability, which resist full automation. AI tools can augment documentation, communication, and information management, resulting in high exposure to GenAI augmentation.

Task analysis

  • Schedule and confirm patient appointments, including diagnostic tests and consultations.
  • Prepare, maintain, and update patient medical records and correspondence.
  • Greet patients and visitors, ascertain their needs, and direct them appropriately.
  • Handle incoming telephone and email enquiries from patients and medical professionals.
  • Process and submit insurance and billing forms, and manage patient accounts.
  • Draft and send medical correspondence, reports, and referral letters.
  • Coordinate with clinical and administrative teams to ensure smooth daily operations.
  • Maintain confidentiality and compliance with data protection regulations.
  • Assist patients with completing forms and understanding procedures.

Automatable AI-assisted Human-only

Occupational Classification

✨ Bright Outlook🇬🇧 Not visa eligible
UK SOC2020: 4211Medical secretaries
O*NET: 43-6013.00 Medical Secretaries and Administrative Assistants
AI analysis: 15 March 2026

UK Salary Benchmark

Office administrative, office support and other business support activities · ONS ASHE 2024 annual earnings

scale £50k
UK sector median
£34,855
UK sector mean
£49,618
£0£13k£25k£38k

👤 For Candidates

AI & future-of-work guidance

🤖 Enhance with AI

  • Leverage AI tools for appointment scheduling and reminders
  • Use speech-to-text for drafting medical correspondence efficiently
  • Automate billing and insurance processing with specialised software

📈 Disruption outlook

15%1 yr
40%5 yrs
60%10 yrs

% risk of significant disruption

🎓 Learn now

📚 For full-time, part-time & evening courses on the Isle of Man, visit University College Isle of Man (UCM)

🏢 For Employers

Strategic hiring options & technology alternatives

🔄 Alternatives

🤖 AI AgentScribe AI

Automates medical transcription and report drafting tasks

💻 TechnologyCliniko

Cloud-based scheduling, billing, and record management system

🌍 OutsourcingRemote Medical Admin Services

External secretarial support for routine admin tasks

Recommendation

🔀 Hybrid approach

Combine human interaction with AI automation for efficiency and compliance

Microsoft Copilot & M365

Copilot for Word

Draft medical letters and reports faster

Power Automate

Automate appointment and billing workflows

Microsoft Teams

Coordinate securely with clinical teams

Key Skills

Administration and ManagementAdvancedAttention to DetailAdvancedConfidentialityExpertClient Relationship ManagementIntermediateTime ManagementAdvancedTeamworkIntermediateMicrosoft OfficeIntermediateActive ListeningIntermediateReport WritingIntermediateHealth and SafetyBeginnerMedical TerminologyIntermediate

Knowledge Areas

Administrative ProceduresMedicine and DentistryCustomer Relationship ManagementReporting and DocumentationConfidentiality and Data ProtectionComputer and Office SoftwareRegulatory Compliance

O*NET Competency Skills

SpeakingActive ListeningService OrientationReading ComprehensionComplex Problem SolvingCoordinationCritical ThinkingTime ManagementWritingMonitoringSocial Perceptiveness

Alternative Career Paths

Medical Office Manager85% match

Oversee the operations of a medical practice, managing staff and administrative processes.

Healthcare Administrator80% match

Manage the business and regulatory aspects of healthcare facilities or departments.

Clinical Coder70% match

Translate medical information into standardized codes for billing and data analysis.

Patient Services Coordinator78% match

Act as a liaison between patients and healthcare providers, focusing on service quality.

Legal Secretary65% match

Provide administrative support in a legal setting, utilizing similar organizational and documentation skills.

Also Consider

🔥 Hot Technologies

In-demand tools for this occupation (O*NET)

eClinicalWorks EHR softwareEpic SystemsHenry Schein DentrixMEDITECH softwareGoogle DocsMicrosoft WordIntuit QuickBooksMicrosoft AccessMicrosoft Outlook

Work Activities

General work activities from O*NET

  • Working with Computers
  • Processing Information
  • Performing for or Working Directly with the Public
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Performing Administrative Activities
  • Assisting and Caring for Others
  • Making Decisions and Solving Problems
  • Documenting/Recording Information
  • Establishing and Maintaining Interpersonal Relationships
  • Scheduling Work and Activities
  • Organizing, Planning, and Prioritizing Work
  • Updating and Using Relevant Knowledge
  • Evaluating Information to Determine Compliance with Standards
  • Communicating with People Outside the Organization

Anthropic Economic Index

Real-world AI adoption data from millions of Claude conversations · Dataset ↗

CC-BY Research

Observed Claude Usage

36%

of conversations

Classic Auto. Risk

81%

Frey & Osborne

Job Zone

3/5

Medium prep

O*NET Median Salary

£28k

US ref. $36k · fx 0.79

Occupational family: Office and Administrative Support

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