Manx Technology GroupSmart Island
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Catering Assistant

Part TimePermanentNot specifiedHospitality
Posted 15 March 2026Closes 29 March 2026

Job Description

To serve customers - use the till, prepare orders, organise orders ready for deliveries & basic catering duties. The ideal candidate will have some experience in a fast paced takeaway establishment, be able to work well on their own and as part of a small team. Knowledgable of the Douglas and surrounding areas would be an advantage, helps facilitate efficient deliveries. Probable shifts will be Wednesday, Friday & Saturday approx 8:00am till 2:30pm, although there is some flexibility in this. Other shifts can be available when other members of staff are on holiday / off sick. This role can evolve in to a role with more responsibilities & hours given time. To apply please only email - ballacreggalaxey@gmail.com with a CV detailing relevant experience. You must live on the Island to apply for this role, people applying from over seas will be ignored.

Automation Risk

Automation probabilityi70%
AI exposure (AIOE)i55%

Many tasks in this role are routine and codifiable, such as order processing, basic food prep, and cleaning, which are increasingly automatable with POS systems and kitchen robots. However, tasks involving direct customer interaction, teamwork, and local delivery logistics still require human judgment and adaptability, limiting full automation. AI tools can augment order organization and delivery routing, but human presence remains essential for quality service.

Task analysis

  • Serve customers at the counter and process orders using the till.
  • Prepare and organize food orders for delivery and takeaway.
  • Perform basic food preparation duties such as assembling sandwiches, slicing ingredients, and brewing beverages.
  • Maintain cleanliness of work areas, utensils, and equipment.
  • Coordinate with team members to ensure timely preparation and delivery of orders.
  • Interact with customers to clarify orders and provide service.
  • Organize and prioritize orders for efficient delivery, considering local area knowledge.
  • Monitor inventory levels and inform supervisors when supplies are low.

Automatable AI-assisted Human-only

Occupational Classification

✨ Bright Outlook🇬🇧 UK Skilled Worker Visa Eligible
UK SOC2020: 9272Kitchen and Catering Assistants
O*NET: 35-2021.00 Food Preparation Workers
AI analysis: 16 March 2026

UK Salary Benchmark

Food and beverage service activities · ONS ASHE 2024 annual earnings

scale £20k
UK sector median
£15,733
UK sector mean
£19,455
£0£5k£10k£15k

👤 For Candidates

AI & future-of-work guidance

🤖 Enhance with AI

  • Use POS apps to speed up order processing
  • Leverage delivery route planners for efficiency
  • Adopt digital checklists for cleaning and inventory

📈 Disruption outlook

15%1 yr
40%5 yrs
70%10 yrs

% risk of significant disruption

🎓 Learn now

📚 For full-time, part-time & evening courses on the Isle of Man, visit University College Isle of Man (UCM)

🏢 For Employers

Strategic hiring options & technology alternatives

🔄 Alternatives

🤖 AI AgentSelf-service Kiosk

Automates order taking and payment at counter

💻 TechnologyKitchen Display Systems

Digitally organises and tracks food orders

🤖 AI AgentDelivery Route Optimiser

Automates delivery scheduling and routing

Recommendation

🔀 Hybrid approach

Routine tasks are automatable, but human service and local knowledge remain essential

Microsoft Copilot & M365

Power Automate

Automate order tracking and inventory alerts

Copilot for Excel

Simplify inventory and shift scheduling

Microsoft Teams

Coordinate shifts and team communications

Key Skills

Customer and Personal ServiceIntermediateTeamworkIntermediateAttention to DetailIntermediateTime ManagementIntermediateFood ProductionBeginnerCleaningBeginnerCash HandlingBeginnerLocal Area KnowledgeIntermediateService OrientationIntermediateActive ListeningBeginner

Knowledge Areas

Food Preparation and NutritionCustomer Relationship ManagementHealth and Safety ProceduresCleaning and Sanitation StandardsOffice AdministrationReporting and DocumentationTeam Leadership and Collaboration

O*NET Competency Skills

Active ListeningService OrientationTime Management

Alternative Career Paths

Kitchen Supervisor85% match

Oversee kitchen staff and daily operations, ensuring food quality and safety standards are met.

Delivery Coordinator75% match

Manage and optimize delivery logistics and driver schedules for a food service operation.

Customer Service Representative (Food Service)70% match

Handle customer inquiries, complaints, and orders in a fast-paced food service environment.

Food and Beverage Assistant Manager65% match

Support the management of a food service venue, including staff supervision and inventory control.

Also Consider

🔥 Hot Technologies

In-demand tools for this occupation (O*NET)

Microsoft ExcelMicrosoft Office software

Work Activities

General work activities from O*NET

  • Getting Information
  • Making Decisions and Solving Problems
  • Evaluating Information to Determine Compliance with Standards
  • Performing General Physical Activities
  • Establishing and Maintaining Interpersonal Relationships
  • Guiding, Directing, and Motivating Subordinates
  • Estimating the Quantifiable Characteristics of Products, Events, or Information
  • Communicating with Supervisors, Peers, or Subordinates
  • Handling and Moving Objects
  • Organizing, Planning, and Prioritizing Work
  • Monitoring Processes, Materials, or Surroundings
  • Training and Teaching Others
  • Coaching and Developing Others
  • Inspecting Equipment, Structures, or Materials

Anthropic Economic Index

Real-world AI adoption data from millions of Claude conversations · Dataset ↗

CC-BY Research

Observed Claude Usage

0%

of conversations

Classic Auto. Risk

87%

Frey & Osborne

Job Zone

1/5

Little prep

O*NET Median Salary

£19k

US ref. $24k · fx 0.79

Occupational family: Food Preparation and Serving Related

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