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Barista - Sea Terminal

£12.25Full TimePermanentNot specifiedHospitality
Posted 15 March 2026Closes 27 March 2026

Job Description

At Costa Coffee, we are what we craft. It's about perfecting latte art, creating experiences that put a smile on people's faces, and proudly making greatness every day. We’re passionate about being a great place to work, where you can bring your real self into our mix. Making our drinks with heart, giving our customers a warm welcome and a lasting impression so they come back to our stores and enjoy an exceptional experience. What you’ll do. Being a Barista means so much more than making velvety cups of joy. It’s your chance to learn, challenge yourself and truly master your craft - which means you’ll be: Putting smiles on faces come rain or shine; Mastering our menu, from toasties to seasonal drinks and more; Pouring passion into perfect drinks and great customer service; Keeping your store clean, tidy and welcoming; Working with your colleagues to make your store the very best. Who you are? We’re interested in your unique ingredients: A multi-tasker with a can-do attitude; not afraid to take on a challenge; A perfectionist, dedicated to delivering excellence; A people person and team player, who can strike up a good conversation What we can offer: We’re really proud of the work our team members deliver, and we want you to feel valued and rewarded. Our starting rate is £12.25 p/h, there are opportunities for development and progression within your store or one of our other stores on the Island, daily working hours (no late evenings), free hot and cold drinks on shift, plus discount on food and bottled drinks. 20 days paid holiday, and recognition awards. Please email your CV and covering letter outlining why you wish to become part of the Costa Team to fancyacoffee@outlook.com

Automation Risk

Automation probabilityi55%
AI exposure (AIOE)i60%

Many routine tasks, such as payment processing, cleaning, and some food preparation, are increasingly automatable with POS systems and commercial equipment. However, key aspects like personalized customer service, teamwork, and handling feedback require human presence and social skills, keeping overall automation risk in the medium range. AI tools can augment but not fully replace the role, resulting in moderate AI exposure.

Task analysis

  • Prepare and serve coffee, tea, and other menu beverages to customer specifications.
  • Greet customers, take orders, and provide menu recommendations.
  • Process payments and operate the point-of-sale (POS) system.
  • Maintain cleanliness of the service area, including sweeping, wiping surfaces, and washing dishes.
  • Restock supplies and monitor inventory levels for food, beverages, and disposables.
  • Collaborate with team members to ensure efficient service and a positive atmosphere.
  • Handle customer feedback, resolve complaints, and ensure satisfaction.
  • Prepare simple food items (e.g., toasties, pastries) according to company standards.

Automatable AI-assisted Human-only

Occupational Classification

✨ Bright Outlook🇬🇧 UK Skilled Worker Visa Eligible
UK SOC2020: 9274Coffee shop assistants
O*NET: 35-3023.00 Fast Food and Counter Workers
AI analysis: 16 March 2026

UK Salary Benchmark

Food and beverage service activities · ONS ASHE 2024 annual earnings

scale £20k
UK sector median
£15,733
UK sector mean
£19,455
£0£5k£10k£15k

👤 For Candidates

AI & future-of-work guidance

🤖 Enhance with AI

  • Use POS analytics to track sales trends
  • Leverage inventory apps for efficient restocking
  • Utilise customer feedback tools for service improvement

📈 Disruption outlook

15%1 yr
35%5 yrs
60%10 yrs

% risk of significant disruption

🎓 Learn now

📚 For full-time, part-time & evening courses on the Isle of Man, visit University College Isle of Man (UCM)

🏢 For Employers

Strategic hiring options & technology alternatives

🔄 Alternatives

💻 TechnologySelf-serve coffee machines

Automate beverage preparation for basic orders

🤖 AI AgentAI-powered POS systems

Streamline payment and inventory management

🔀 RestructureHybrid staffing model

Combine automation with customer-facing staff

Recommendation

🔀 Hybrid approach

Routine tasks can be automated; human staff needed for customer interaction

Microsoft Copilot & M365

Power Automate

Automate inventory restocking alerts

Copilot for Excel

Analyse sales and customer feedback data

Microsoft Teams

Coordinate shift schedules and team communication

Key Skills

Barista SkillsAdvancedCustomer and Personal ServiceAdvancedTeamworkAdvancedAttention to DetailIntermediateService OrientationAdvancedCleaningIntermediateMenu DevelopmentBeginnerTime ManagementIntermediateActive ListeningIntermediateSpeakingIntermediate

Knowledge Areas

Customer and Personal ServiceFood ProductionEnglish LanguageHealth and Safety ProceduresCleaning and Sanitation StandardsOffice Administration

O*NET Competency Skills

Active ListeningCoordinationService OrientationSocial Perceptiveness

Alternative Career Paths

Shift Supervisor (Coffee Shop)90% match

Oversee barista teams, manage daily operations, and ensure service standards in a coffee shop environment.

Customer Service Representative75% match

Provide support and resolve issues for customers in various retail or service settings.

Food Service Supervisor80% match

Supervise staff and coordinate operations in fast food or casual dining establishments.

Retail Sales Associate70% match

Assist customers, process sales, and maintain store appearance in a retail environment.

Also Consider

🔥 Hot Technologies

In-demand tools for this occupation (O*NET)

Microsoft ExcelMicrosoft Office softwareMicrosoft Windows

Work Activities

General work activities from O*NET

  • Getting Information
  • Performing for or Working Directly with the Public
  • Resolving Conflicts and Negotiating with Others
  • Communicating with Supervisors, Peers, or Subordinates
  • Assisting and Caring for Others

Anthropic Economic Index

Real-world AI adoption data from millions of Claude conversations · Dataset ↗

CC-BY Research

Observed Claude Usage

0%

of conversations

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