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Barista - Costa Coffee Strand Street

£12.25 Per HourFull TimePermanentNot specifiedHospitality
Posted 15 March 2026Closes 27 March 2026

Job Description

At Costa Coffee, we are what we craft. It's about perfecting latte art, creating experiences that put a smile on people's faces, and proudly making greatness every day. We’re passionate about being a great place to work, where you can bring your real self into our mix. Making our drinks with heart, giving our customers a warm welcome and a lasting impression so they come back to our stores and enjoy an exceptional experience. What you’ll do. Being a Barista means so much more than making velvety cups of joy. It’s your chance to learn, challenge yourself and truly master your craft - which means you’ll be: Putting smiles on faces come rain or shine; Mastering our menu, from toasties to seasonal drinks and more; Pouring passion into perfect drinks and great customer service; Keeping your store clean, tidy and welcoming; Working with your colleagues to make your store the very best. Who you are? We’re interested in your unique ingredients: A multi-tasker with a can-do attitude; not afraid to take on a challenge; A perfectionist, dedicated to delivering excellence; A people person and team player, who can strike up a good conversation What we can offer: We’re really proud of the work our team members deliver, and we want you to feel valued and rewarded. Our starting rate is £12.25 p/h, there are opportunities for development and progression within your store or one of our other stores on the Island, daily working hours (no late evenings), free hot and cold drinks on shift, plus discount on food and bottled drinks. 20 days paid holiday, and recognition awards. Please email your CV and covering letter outlining why you wish to become part of the Costa Team to fancyacoffee@outlook.com

Automation Risk

Automation probabilityi65%
AI exposure (AIOE)i55%

Many core tasks, such as payment processing and cleaning, are routine and increasingly automatable with POS systems and cleaning robots. However, key aspects like customer interaction, teamwork, and complaint resolution require human empathy and adaptability, limiting full automation. GenAI and digital tools can augment menu mastery and inventory, but the role remains partly reliant on in-person service and real-world judgment.

Task analysis

  • Prepare and serve coffee and other beverages to customer specifications, including latte art and seasonal drinks.
  • Greet customers warmly, take orders, and provide recommendations based on menu knowledge.
  • Process payments using point-of-sale (POS) systems and handle cash or card transactions.
  • Maintain cleanliness and organization of the store, including sweeping, mopping, and sanitizing surfaces.
  • Collaborate with team members to ensure smooth store operations and a positive work environment.
  • Monitor inventory levels and restock supplies as needed.
  • Respond to customer feedback, resolve complaints, and ensure customer satisfaction.
  • Master menu items, including food preparation of toasties and other snacks.

Automatable AI-assisted Human-only

Occupational Classification

✨ Bright Outlook🇬🇧 UK Skilled Worker Visa Eligible
UK SOC2020: 9274Bar staff
O*NET: 35-3023.00 Fast Food and Counter Workers
AI analysis: 16 March 2026

UK Salary Benchmark

Food and beverage service activities · ONS ASHE 2024 annual earnings

scale £30k
This vacancy
£25,480✓ above median
UK sector median
£15,733
UK sector mean
£19,455
£0£8k£15k£23k

👤 For Candidates

AI & future-of-work guidance

🤖 Enhance with AI

  • Use mobile apps for quick menu learning
  • Leverage digital POS for faster transactions
  • Track inventory with smart stock management tools

📈 Disruption outlook

10%1 yr
30%5 yrs
65%10 yrs

% risk of significant disruption

🎓 Learn now

📚 For full-time, part-time & evening courses on the Isle of Man, visit University College Isle of Man (UCM)

🏢 For Employers

Strategic hiring options & technology alternatives

🔄 Alternatives

💻 TechnologySelf-service POS

Automates payment and simple orders, reduces queue times

🤖 AI AgentAI menu assistant

Recommends drinks and answers common queries digitally

💻 TechnologyCleaning robots

Automates routine floor and surface cleaning tasks

Recommendation

🔀 Hybrid approach

Blend automation for routine tasks with human-led customer experience

Microsoft Copilot & M365

Power Automate

Streamline inventory and supply alerts

Copilot for Teams

Enhance team scheduling and communication

Copilot for Excel

Track sales and monitor inventory trends

Key Skills

Barista SkillsAdvancedCustomer and Personal ServiceAdvancedTeamworkAdvancedAttention to DetailAdvancedService OrientationAdvancedCleaningIntermediateMenu DevelopmentIntermediateTime ManagementIntermediateActive ListeningIntermediateSpeakingIntermediate

Knowledge Areas

Customer and Personal ServiceFood ProductionEnglish LanguageHealth and Safety ProceduresCleaning and Sanitation StandardsReporting and DocumentationOffice Administration

O*NET Competency Skills

Active ListeningCoordinationService OrientationSocial Perceptiveness

Alternative Career Paths

Shift Supervisor (Coffee Shop)85% match

Oversee daily operations and lead a team in a coffee shop environment.

Retail Sales Associate75% match

Provide customer service and sales support in a retail setting.

Food Service Trainer70% match

Train new staff in food preparation and customer service standards.

Hospitality Front Desk Agent65% match

Welcome and assist guests in hotels or hospitality venues.

Also Consider

🔥 Hot Technologies

In-demand tools for this occupation (O*NET)

Microsoft ExcelMicrosoft Office softwareMicrosoft Windows

Work Activities

General work activities from O*NET

  • Getting Information
  • Performing for or Working Directly with the Public
  • Resolving Conflicts and Negotiating with Others
  • Communicating with Supervisors, Peers, or Subordinates
  • Assisting and Caring for Others

Anthropic Economic Index

Real-world AI adoption data from millions of Claude conversations · Dataset ↗

CC-BY Research

Observed Claude Usage

0%

of conversations

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