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Barista - Costa Coffee Ramsey

£12.25Full TimePermanentNot specifiedHospitality
Posted 15 March 2026Closes 27 March 2026

Job Description

At Costa Coffee, we are what we craft. It's about perfecting latte art, creating experiences that put a smile on people's faces, and proudly making greatness every day. We’re passionate about being a great place to work, where you can bring your real self into our mix. Making our drinks with heart, giving our customers a warm welcome and a lasting impression so they come back to our stores and enjoy an exceptional experience. What you’ll do. Being a Barista means so much more than making velvety cups of joy. It’s your chance to learn, challenge yourself and truly master your craft - which means you’ll be: Putting smiles on faces come rain or shine; Mastering our menu, from toasties to seasonal drinks and more; Pouring passion into perfect drinks and great customer service; Keeping your store clean, tidy and welcoming; Working with your colleagues to make your store the very best. Who you are? We’re interested in your unique ingredients: A multi-tasker with a can-do attitude; not afraid to take on a challenge; A perfectionist, dedicated to delivering excellence; A people person and team player, who can strike up a good conversation What we can offer: We’re really proud of the work our team members deliver, and we want you to feel valued and rewarded. Our starting rate is £12.25 p/h, there are opportunities for development and progression within your store or one of our other stores on the Island, daily working hours (no late evenings), free hot and cold drinks on shift, plus discount on food and bottled drinks. 20 days paid holiday, and recognition awards. Please email your CV and covering letter outlining why you wish to become part of the Costa Team to fancyacoffee@outlook.com

Automation Risk

Automation probabilityi65%
AI exposure (AIOE)i55%

This role involves a high proportion of routine and semi-routine tasks—such as order-taking, payment processing, and cleaning—that are increasingly automatable with POS systems, kiosks, and cleaning robots. However, core elements of the barista role, such as delivering personalized service, creating a welcoming atmosphere, and responding to customer emotions, remain resistant to full automation. AI tools can augment some food preparation and customer interaction tasks, but genuine hospitality and teamwork require a human touch.

Task analysis

  • Prepare and serve coffee, tea, and other beverages to customer specifications, including latte art and seasonal drinks.
  • Provide a warm, friendly welcome and engage customers in conversation to create a positive experience.
  • Maintain cleanliness and organization of the store, including cleaning tables, counters, and equipment.
  • Take customer orders accurately and process payments using a point-of-sale (POS) system.
  • Restock supplies and food items to ensure availability throughout the shift.
  • Collaborate with team members to ensure smooth store operations and resolve any issues during service.
  • Master the menu, including food preparation for items such as toasties and pastries.
  • Monitor customer satisfaction and respond to feedback or complaints appropriately.

Automatable AI-assisted Human-only

Occupational Classification

✨ Bright Outlook🇬🇧 UK Skilled Worker Visa Eligible
UK SOC2020: 9274Bar staff
O*NET: 35-3023.00 Fast Food and Counter Workers
AI analysis: 16 March 2026

UK Salary Benchmark

Food and beverage service activities · ONS ASHE 2024 annual earnings

scale £20k
UK sector median
£15,733
UK sector mean
£19,455
£0£5k£10k£15k

👤 For Candidates

AI & future-of-work guidance

🤖 Enhance with AI

  • Learn to use AI-driven POS and inventory tools
  • Practise digital menu and order management systems
  • Develop skills in customer feedback analytics platforms

📈 Disruption outlook

15%1 yr
40%5 yrs
70%10 yrs

% risk of significant disruption

🎓 Learn now

📚 For full-time, part-time & evening courses on the Isle of Man, visit University College Isle of Man (UCM)

🏢 For Employers

Strategic hiring options & technology alternatives

🔄 Alternatives

💻 TechnologySelf-service Kiosks

Automate order and payment processes for efficiency

🤖 AI AgentAI-powered Inventory Management

Optimise stock levels and reduce waste automatically

💻 TechnologyRobotic Cleaning Systems

Automate floor and table cleaning routines

Recommendation

🔀 Hybrid approach

Automate routine tasks but retain staff for personalised service and atmosphere

Microsoft Copilot & M365

Power Automate

Streamline inventory and supply notifications

Copilot for Teams

Enhance staff scheduling and team communication

Power BI

Analyse sales trends and customer feedback

Key Skills

Barista SkillsAdvancedCustomer and Personal ServiceAdvancedTeamworkAdvancedAttention to DetailAdvancedCleaningIntermediateService OrientationAdvancedTime ManagementIntermediateSpeakingIntermediateMenu DevelopmentBeginner

Knowledge Areas

Customer and Personal ServiceFood ProductionHealth and Safety ProceduresCleaning and Sanitation StandardsOffice AdministrationReporting and Documentation

O*NET Competency Skills

Active ListeningCoordinationService OrientationSocial Perceptiveness

Alternative Career Paths

Shift Supervisor (Coffee Shop)90% match

Oversee daily operations and lead a team in a café environment.

Customer Service Representative75% match

Handle customer inquiries and provide support across various industries.

Food Service Trainer70% match

Train new staff in food preparation, service standards, and safety procedures.

Retail Sales Associate65% match

Assist customers and manage transactions in a retail setting.

Also Consider

🔥 Hot Technologies

In-demand tools for this occupation (O*NET)

Microsoft ExcelMicrosoft Office softwareMicrosoft Windows

Work Activities

General work activities from O*NET

  • Getting Information
  • Performing for or Working Directly with the Public
  • Resolving Conflicts and Negotiating with Others
  • Communicating with Supervisors, Peers, or Subordinates
  • Assisting and Caring for Others

Anthropic Economic Index

Real-world AI adoption data from millions of Claude conversations · Dataset ↗

CC-BY Research

Observed Claude Usage

0%

of conversations

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