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Waiting Staff - Full and Part Time

£13.50FlexiblePermanentNot specifiedHospitality
Posted 15 March 2026Closes 27 March 2026

Job Description

Motor Isle is a new motor sport themed restaurant in central Douglas. Looking for friendly, reliable, and enthusiastic waiting staff to join our team. Key Responsibilities: Welcoming and serving customers in a friendly, professional manner. Taking orders and handling payments accurately. Maintaining a clean and tidy front of house area. Working effectively as part of a team with excellent customer service at all times. We are looking for potential staff members who have a positive attitude and strong communication skills, able to work well under pressure, reliable, punctual, and well presented. Previous hospitality experience is an advantage, but not essential as training will be given. Applicants must have the legal right to work in the Isle of Man or UK. We are not recruiting from overseas and will not issue new entry visas. Candidates currently resident in the Isle of Man or UK who hold valid immigration permission may apply. Where applicable, a Certificate of Employment (CoE) can be supported or transferred in line with Isle of Man immigration regulations. To apply please email a CV and cover letter to: jobs@motorisle.im . Please include “waiting staff” in the subject line.

Automation Risk

Automation probabilityi55%
AI exposure (AIOE)i45%

Many routine aspects of waiting—such as order entry, payment processing, and cleaning—are increasingly automatable with POS systems and robotics. However, key tasks like customer engagement, handling complaints, and dynamic teamwork require social intelligence and real-world presence, limiting full automation. AI tools can augment efficiency but cannot substitute the core human elements of hospitality.

Task analysis

  • Welcome and seat customers, providing menus and introducing daily specials.
  • Take customer orders accurately and relay them to kitchen staff.
  • Serve food and beverages to tables promptly and courteously.
  • Process payments and handle cash or card transactions.
  • Maintain cleanliness and tidiness of the front of house area, including clearing tables.
  • Monitor customer satisfaction and respond to requests or complaints.
  • Collaborate with team members to ensure smooth service during busy periods.
  • Check identification for age-restricted purchases (e.g., alcohol).
  • Attend pre-shift briefings and training sessions.

Automatable AI-assisted Human-only

Occupational Classification

✨ Bright Outlook🇬🇧 UK Skilled Worker Visa Eligible
UK SOC2020: 9273Waiters and waitresses
O*NET: 35-3031.00 Waiters and Waitresses
AI analysis: 16 March 2026

UK Salary Benchmark

Food and beverage service activities · ONS ASHE 2024 annual earnings

scale £20k
UK sector median
£15,733
UK sector mean
£19,455
£0£5k£10k£15k

👤 For Candidates

AI & future-of-work guidance

🤖 Enhance with AI

  • Use POS and order apps to speed up service
  • Practise digital payment handling for accuracy
  • Leverage AI chatbots for basic customer queries

📈 Disruption outlook

10%1 yr
35%5 yrs
55%10 yrs

% risk of significant disruption

🎓 Learn now

📚 For full-time, part-time & evening courses on the Isle of Man, visit University College Isle of Man (UCM)

🏢 For Employers

Strategic hiring options & technology alternatives

🔄 Alternatives

💻 TechnologySelf-ordering kiosks

Automate order entry and payment process

🤖 AI AgentAI-powered chatbots

Handle simple customer queries and bookings

🌍 OutsourcingCleaning services

Contract routine cleaning to external providers

Recommendation

🔀 Hybrid approach

Automate routine tasks, retain staff for engagement and upselling

Microsoft Copilot & M365

Power Automate

Streamline order and payment workflows

Microsoft Teams

Coordinate shift schedules and team communication

Copilot for Word

Create training guides for staff

Key Skills

Customer and Personal ServiceAdvancedAttention to DetailIntermediateTeamworkAdvancedService OrientationAdvancedTime ManagementIntermediateCleaningIntermediateCash HandlingIntermediateSpeakingAdvancedActive ListeningIntermediatePoint of Sale OperationBeginner

Knowledge Areas

Customer Relationship ManagementHospitality Industry StandardsFood Preparation and NutritionHealth and Safety ProceduresAdministrative ProceduresSales and Commercial SupportEnglish Language

O*NET Competency Skills

Service OrientationActive ListeningSpeakingSocial PerceptivenessCoordinationMonitoring

Alternative Career Paths

Restaurant Supervisor85% match

Oversees front-of-house staff and daily operations in a hospitality setting.

Barista75% match

Prepares and serves coffee and other beverages in a café or restaurant.

Retail Sales Assistant70% match

Assists customers, processes sales, and maintains store presentation in a retail environment.

Receptionist65% match

Manages front desk operations, greets visitors, and handles administrative tasks.

Also Consider

🔥 Hot Technologies

In-demand tools for this occupation (O*NET)

Facebook

Work Activities

General work activities from O*NET

  • Performing for or Working Directly with the Public
  • Identifying Objects, Actions, and Events
  • Performing General Physical Activities
  • Handling and Moving Objects
  • Communicating with Supervisors, Peers, or Subordinates
  • Judging the Qualities of Objects, Services, or People
  • Getting Information
  • Assisting and Caring for Others
  • Establishing and Maintaining Interpersonal Relationships
  • Coordinating the Work and Activities of Others
  • Updating and Using Relevant Knowledge
  • Evaluating Information to Determine Compliance with Standards
  • Resolving Conflicts and Negotiating with Others
  • Selling or Influencing Others
  • Working with Computers

Anthropic Economic Index

Real-world AI adoption data from millions of Claude conversations · Dataset ↗

CC-BY Research

Observed Claude Usage

0%

of conversations

Classic Auto. Risk

94%

Frey & Osborne

Job Zone

2/5

Some prep

O*NET Median Salary

£17k

US ref. $22k · fx 0.79

Occupational family: Food Preparation and Serving Related

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