Trust Administrator - 31466
👤 For candidates
🤖 Enhance with AI
- ›Leverage Copilot for drafting reports and board packs efficiently
- ›Use Power Automate to streamline routine compliance tasks
- ›Practise using AI chatbots for client query responses
📈 Disruption outlook
% risk of significant disruption
🎓 Learn now
📚 For full-time, part-time & evening courses on the Isle of Man, visit University College Isle of Man (UCM)
🏢 For employers
🔄 Alternatives
Automates file management and report drafting tasks
Streamlines compliance checks and document workflows
Handle routine trust admin offsite for cost efficiency
⚡ Recommendation
🔀 Hybrid approachRoutine tasks are automatable but client service needs human oversight
Microsoft Copilot & M365
Drafts reports, board packs, and client correspondence
Automates KYC, compliance, and file updates
Coordinates meetings and client communications
Executive Secretaries and Executive Administrative Assistants
O*NET 43-6011.00
Job Description
Automation Risk
This role contains a mix of routine (file management, meeting coordination), augmented (report preparation, risk monitoring), and human-centric (team support, client interaction) tasks. Many administrative and compliance functions are increasingly automated or AI-augmented, but direct client service and mentoring resist full automation. GenAI tools can assist with documentation and communication, raising the AI exposure score.
Task analysis
- Administer a portfolio of trusts, companies, and wealth structures, ensuring accurate record-keeping and compliance.
- Provide first-class service to clients, intermediaries, and stakeholders, handling queries and correspondence.
- Identify and mitigate risks within the portfolio, escalating issues to management as appropriate.
- Support the client service team, including mentoring and assisting junior colleagues.
- Prepare reports, board packs, and other documentation for review by management and clients.
- Maintain up-to-date client files and ensure all actions comply with regulatory requirements.
- Coordinate meetings and communications between clients, intermediaries, and the client service team.
- Assist with onboarding new clients, including gathering KYC documentation and due diligence.
- Monitor transactions and activities for unusual or suspicious patterns, reporting as necessary.
Occupational Classification
UK Salary Benchmark
Financial service activities, except insurance and pension funding · ONS ASHE 2024 annual earnings
👤 For Candidates
AI & future-of-work guidance
🤖 Enhance with AI
- ›Leverage Copilot for drafting reports and board packs efficiently
- ›Use Power Automate to streamline routine compliance tasks
- ›Practise using AI chatbots for client query responses
📈 Disruption outlook
% risk of significant disruption
🎓 Learn now
📚 For full-time, part-time & evening courses on the Isle of Man, visit University College Isle of Man (UCM)
🏢 For Employers
Strategic hiring options & technology alternatives
🔄 Alternatives
Automates file management and report drafting tasks
Streamlines compliance checks and document workflows
Handle routine trust admin offsite for cost efficiency
⚡ Recommendation
🔀 Hybrid approachRoutine tasks are automatable but client service needs human oversight
Microsoft Copilot & M365
Drafts reports, board packs, and client correspondence
Automates KYC, compliance, and file updates
Coordinates meetings and client communications
Key Skills
Knowledge Areas
O*NET Competency Skills
Alternative Career Paths
Take on greater responsibility for complex trust structures and client portfolios.
Specialize in regulatory compliance and risk management within financial services.
Focus on managing and developing client relationships across financial products.
Oversee corporate governance and statutory compliance for companies.
Also Consider
🔥 Hot Technologies
In-demand tools for this occupation (O*NET)
Work Activities
General work activities from O*NET
- Communicating with Supervisors, Peers, or Subordinates
- Establishing and Maintaining Interpersonal Relationships
- Getting Information
- Organizing, Planning, and Prioritizing Work
- Communicating with People Outside the Organization
- Performing Administrative Activities
- Working with Computers
- Scheduling Work and Activities
- Updating and Using Relevant Knowledge
- Processing Information
- Identifying Objects, Actions, and Events
- Documenting/Recording Information
- Thinking Creatively
- Making Decisions and Solving Problems
- Assisting and Caring for Others
Anthropic Economic Index
Real-world AI adoption data from millions of Claude conversations · Dataset ↗
Observed Claude Usage
23%
of conversations
Classic Auto. Risk
86%
Frey & Osborne
Job Zone
3/5
Medium prep
O*NET Median Salary
£47k
US ref. $59k · fx 0.79
Occupational family: Office and Administrative Support
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