Catering Assistant
Food Preparation Workers
O*NET 35-2021.00
Job Description
Automation Risk
Many tasks in this role are routine, such as operating tills, cleaning, and restocking, which are increasingly automatable via POS systems, cleaning robots, and inventory software. However, customer interaction, teamwork, and service orientation require human presence and social intelligence, limiting full automation. GenAI tools can augment product suggestions, training, and some aspects of customer service, resulting in moderate AI exposure.
Task analysis
- Serve drinks and food to customers at the café, bar, and shop units.
- Operate the till and handle cash transactions.
- Maintain high standards of cleanliness and hygiene in all work areas.
- Advise customers and make product suggestions based on product knowledge.
- Restock shelves and maintain stock levels in various units.
- Work collaboratively with team members to ensure smooth service during busy periods.
- Interact with customers to ensure satisfaction and resolve any issues.
- Participate in in-house training and adapt to new procedures as required.
Occupational Classification
UK Salary Benchmark
Food and beverage service activities · ONS ASHE 2024 annual earnings
Key Skills
Knowledge Areas
O*NET Competency Skills
Alternative Career Paths
Prepare and serve coffee and other beverages in a café or restaurant setting.
Assist customers, operate tills, and maintain stock in a retail environment.
Oversee a team of catering or food service staff to ensure quality service.
Greet visitors, handle enquiries, and manage front-of-house operations.
Also Consider
🔥 Hot Technologies
In-demand tools for this occupation (O*NET)
Work Activities
General work activities from O*NET
- Getting Information
- Making Decisions and Solving Problems
- Evaluating Information to Determine Compliance with Standards
- Performing General Physical Activities
- Establishing and Maintaining Interpersonal Relationships
- Guiding, Directing, and Motivating Subordinates
- Estimating the Quantifiable Characteristics of Products, Events, or Information
- Communicating with Supervisors, Peers, or Subordinates
- Handling and Moving Objects
- Organizing, Planning, and Prioritizing Work
- Monitoring Processes, Materials, or Surroundings
- Training and Teaching Others
- Coaching and Developing Others
- Inspecting Equipment, Structures, or Materials
Anthropic Economic Index
Real-world AI adoption data from millions of Claude conversations · Dataset ↗
Observed Claude Usage
0%
of conversations
Classic Auto. Risk
87%
Frey & Osborne
Job Zone
1/5
Little prep
O*NET Median Salary
£19k
US ref. $24k · fx 0.79
Occupational family: Food Preparation and Serving Related
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