Sales Support PP22629
👤 For candidates
🤖 Enhance with AI
- ›Leverage Copilot for Excel to automate report generation
- ›Use CRM AI tools for faster query responses
- ›Apply Power Automate to streamline document processing
📈 Disruption outlook
% risk of significant disruption
🎓 Learn now
📚 For full-time, part-time & evening courses on the Isle of Man, visit University College Isle of Man (UCM)
🏢 For employers
🔄 Alternatives
Automate sales record updates and query responses
Generate sales reports and summaries automatically
Handle routine sales documentation externally
⚡ Recommendation
⚡ Augment roleAI tools can streamline admin tasks; retain for compliance and communication
Microsoft Copilot & M365
Automate sales reporting and data analysis
Streamline document processing and approvals
Enhance coordination and meeting scheduling
Office Clerks, General
O*NET 43-9061.00
Job Description
Automation Risk
This role involves a high proportion of routine clerical and administrative tasks, such as record-keeping, document processing, and report generation, which are highly susceptible to automation through RPA, CRM, and document management systems. However, tasks requiring interpersonal communication, judgment, and compliance oversight are less automatable but can be augmented by AI tools. Overall, the exposure to automation and AI augmentation is high due to the codifiable nature of most duties.
Task analysis
- Maintain and update sales records and databases to ensure accuracy and completeness.
- Process and file sales documentation, correspondence, and contracts.
- Respond to internal and external queries regarding sales information and order status.
- Coordinate with sales team to schedule meetings, manage calendars, and arrange appointments.
- Compile and prepare routine sales reports for management review.
- Ensure compliance with internal administrative procedures and data protection policies.
- Communicate with customers and colleagues to relay information and resolve minor issues.
- Proofread and edit outgoing correspondence and documentation for accuracy.
Occupational Classification
UK Salary Benchmark
Office administrative, office support and other business support activities · ONS ASHE 2024 annual earnings
👤 For Candidates
AI & future-of-work guidance
🤖 Enhance with AI
- ›Leverage Copilot for Excel to automate report generation
- ›Use CRM AI tools for faster query responses
- ›Apply Power Automate to streamline document processing
📈 Disruption outlook
% risk of significant disruption
🎓 Learn now
📚 For full-time, part-time & evening courses on the Isle of Man, visit University College Isle of Man (UCM)
🏢 For Employers
Strategic hiring options & technology alternatives
🔄 Alternatives
Automate sales record updates and query responses
Generate sales reports and summaries automatically
Handle routine sales documentation externally
⚡ Recommendation
⚡ Augment roleAI tools can streamline admin tasks; retain for compliance and communication
Microsoft Copilot & M365
Automate sales reporting and data analysis
Streamline document processing and approvals
Enhance coordination and meeting scheduling
Key Skills
Knowledge Areas
O*NET Competency Skills
Alternative Career Paths
Manages sales documentation, supports sales teams, and coordinates administrative processes.
Handles customer inquiries, processes orders, and resolves issues.
Oversees office operations, supervises staff, and manages administrative functions.
Focuses on accurate data input and maintenance of databases and records.
Also Consider
🔥 Hot Technologies
In-demand tools for this occupation (O*NET)
Work Activities
General work activities from O*NET
- Working with Computers
- Communicating with Supervisors, Peers, or Subordinates
- Getting Information
- Performing Administrative Activities
- Documenting/Recording Information
- Establishing and Maintaining Interpersonal Relationships
- Processing Information
- Communicating with People Outside the Organization
- Organizing, Planning, and Prioritizing Work
- Identifying Objects, Actions, and Events
- Evaluating Information to Determine Compliance with Standards
- Updating and Using Relevant Knowledge
- Making Decisions and Solving Problems
- Scheduling Work and Activities
- Monitoring Processes, Materials, or Surroundings
Anthropic Economic Index
Real-world AI adoption data from millions of Claude conversations · Dataset ↗
Observed Claude Usage
45%
of conversations
Classic Auto. Risk
96%
Frey & Osborne
Job Zone
2/5
Some prep
O*NET Median Salary
£26k
US ref. $33k · fx 0.79
Occupational family: Office and Administrative Support
Similar Jobs
Commercial Administrator
62%Search and Select Recruitment Agency
AgencySame occupational group
Closes 9 May 2026
Pensions Administrator
60%Boal & Co Limited
Same occupational group
Closes 20 March 2026
Claims Handler
60%Intact Insurance Isle of Man Limited
PublicSame occupational group
Closes 31 March 2026
Finance Assistant
55%Atla Services Limited
Same occupational group
Closes 31 March 2026
