Manx Technology GroupSmart Island
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Sales Support PP22629

CompetitiveFull TimePermanentNot specifiedAdministration
Posted 15 March 2026Closes 30 April 2026

Job Description

Support a growing sales operation by managing essential administration, keeping systems and records accurate and up to date For further information, please visit our website www.paragon.co.im or alternatively call the Paragon team on 01624 665115 to discuss in confidence.

Automation Risk

Automation probabilityi70%
AI exposure (AIOE)i65%

This role involves a high proportion of routine clerical and administrative tasks, such as record-keeping, document processing, and report generation, which are highly susceptible to automation through RPA, CRM, and document management systems. However, tasks requiring interpersonal communication, judgment, and compliance oversight are less automatable but can be augmented by AI tools. Overall, the exposure to automation and AI augmentation is high due to the codifiable nature of most duties.

Task analysis

  • Maintain and update sales records and databases to ensure accuracy and completeness.
  • Process and file sales documentation, correspondence, and contracts.
  • Respond to internal and external queries regarding sales information and order status.
  • Coordinate with sales team to schedule meetings, manage calendars, and arrange appointments.
  • Compile and prepare routine sales reports for management review.
  • Ensure compliance with internal administrative procedures and data protection policies.
  • Communicate with customers and colleagues to relay information and resolve minor issues.
  • Proofread and edit outgoing correspondence and documentation for accuracy.

Automatable AI-assisted Human-only

Occupational Classification

✨ Bright Outlook🇬🇧 UK Skilled Worker Visa Eligible
UK SOC2020: 4129Other administrative occupations n.e.c.
O*NET: 43-9061.00 Office Clerks, General
AI analysis: 16 March 2026

UK Salary Benchmark

Office administrative, office support and other business support activities · ONS ASHE 2024 annual earnings

scale £50k
UK sector median
£34,855
UK sector mean
£49,618
£0£13k£25k£38k

👤 For Candidates

AI & future-of-work guidance

🤖 Enhance with AI

  • Leverage Copilot for Excel to automate report generation
  • Use CRM AI tools for faster query responses
  • Apply Power Automate to streamline document processing

📈 Disruption outlook

15%1 yr
40%5 yrs
75%10 yrs

% risk of significant disruption

🎓 Learn now

📚 For full-time, part-time & evening courses on the Isle of Man, visit University College Isle of Man (UCM)

🏢 For Employers

Strategic hiring options & technology alternatives

🔄 Alternatives

💻 TechnologyCRM automation

Automate sales record updates and query responses

🤖 AI AgentCopilot for Excel

Generate sales reports and summaries automatically

🌍 OutsourcingVirtual admin service

Handle routine sales documentation externally

Recommendation

Augment role

AI tools can streamline admin tasks; retain for compliance and communication

Microsoft Copilot & M365

Copilot for Excel

Automate sales reporting and data analysis

Power Automate

Streamline document processing and approvals

Microsoft Teams

Enhance coordination and meeting scheduling

Key Skills

Administration and ManagementIntermediateAttention to DetailAdvancedMicrosoft OfficeIntermediateClericalIntermediateData AnalysisBeginnerCustomer and Personal ServiceIntermediateTeamworkIntermediateTime ManagementIntermediateReport WritingBeginner

Knowledge Areas

Administrative ProceduresOffice AdministrationReporting and DocumentationCustomer Relationship ManagementData Analysis and ReportingConfidentiality and Data ProtectionBusiness Administration

O*NET Competency Skills

Active ListeningReading ComprehensionSpeakingWritingCoordinationCritical ThinkingService OrientationSocial PerceptivenessTime Management

Alternative Career Paths

Sales Administrator90% match

Manages sales documentation, supports sales teams, and coordinates administrative processes.

Customer Service Representative80% match

Handles customer inquiries, processes orders, and resolves issues.

Office Manager75% match

Oversees office operations, supervises staff, and manages administrative functions.

Data Entry Specialist70% match

Focuses on accurate data input and maintenance of databases and records.

Also Consider

🔥 Hot Technologies

In-demand tools for this occupation (O*NET)

Microsoft AccessYardi softwareAdobe AcrobatMicrosoft SharePointHenry Schein DentrixMEDITECH softwareOracle PeopleSoftSAP softwareGoogle DocsMicrosoft Word

Work Activities

General work activities from O*NET

  • Working with Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Performing Administrative Activities
  • Documenting/Recording Information
  • Establishing and Maintaining Interpersonal Relationships
  • Processing Information
  • Communicating with People Outside the Organization
  • Organizing, Planning, and Prioritizing Work
  • Identifying Objects, Actions, and Events
  • Evaluating Information to Determine Compliance with Standards
  • Updating and Using Relevant Knowledge
  • Making Decisions and Solving Problems
  • Scheduling Work and Activities
  • Monitoring Processes, Materials, or Surroundings

Anthropic Economic Index

Real-world AI adoption data from millions of Claude conversations · Dataset ↗

CC-BY Research

Observed Claude Usage

45%

of conversations

Classic Auto. Risk

96%

Frey & Osborne

Job Zone

2/5

Some prep

O*NET Median Salary

£26k

US ref. $33k · fx 0.79

Occupational family: Office and Administrative Support

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