Manx Technology GroupSmart Island
← Back to jobs

Relationship Manager PP22626

CompetitiveFull TimeSeasonalNot specifiedAdministration
Posted 15 March 2026Closes 30 April 2026

Job Description

Take ownership of a member portfolio where your relationships directly influence growth, retention and rewards. For further information, please visit our website www.paragon.co.im or alternatively call the Paragon team on 01624 665115 to discuss in confidence.

Automation Risk

Automation probabilityi38%
AI exposure (AIOE)i62%

This role involves a mix of routine tasks (such as CRM updates and reporting) that are highly automatable, and human-centric tasks (relationship management, problem resolution) that require empathy and judgment. AI tools can augment sales presentations, market research, and client recommendations, resulting in moderate automation risk and high AI exposure.

Task analysis

  • Manage and nurture a portfolio of member relationships to drive growth, retention, and rewards.
  • Consult with clients to identify service needs and recommend tailored solutions.
  • Resolve member issues and provide ongoing support post-sale.
  • Develop and deliver sales presentations or proposals to prospective and existing clients.
  • Maintain accurate records of client interactions and sales activities in CRM systems.
  • Monitor market trends and competitor offerings to inform sales strategies.
  • Coordinate with internal teams to ensure client requirements are met.
  • Prepare and submit regular reports on portfolio performance and client engagement.

Automatable AI-assisted Human-only

Occupational Classification

✨ Bright Outlook🇬🇧 UK Skilled Worker Visa Eligible
UK SOC2020: 3545Sales accounts and business development managers
O*NET: 41-3091.00 Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel
AI analysis: 16 March 2026

UK Salary Benchmark

Office administrative, office support and other business support activities · ONS ASHE 2024 annual earnings

scale £50k
UK sector median
£34,855
UK sector mean
£49,618
£0£13k£25k£38k

👤 For Candidates

AI & future-of-work guidance

🤖 Enhance with AI

  • Leverage AI-driven CRM tools for efficient client tracking
  • Use AI analytics to personalise sales proposals
  • Apply generative AI for market trend insights

📈 Disruption outlook

12%1 yr
28%5 yrs
54%10 yrs

% risk of significant disruption

🎓 Learn now

📚 For full-time, part-time & evening courses on the Isle of Man, visit University College Isle of Man (UCM)

🏢 For Employers

Strategic hiring options & technology alternatives

🔄 Alternatives

🤖 AI AgentSalesforce Einstein

Automates CRM updates and sales forecasting tasks

💻 TechnologyPower Automate

Streamlines reporting and client communication workflows

🌍 OutsourcingVirtual Sales Assistant

Handles routine CRM and reporting remotely

Recommendation

Augment role

AI can automate routine tasks, but human interaction remains vital for relationship management.

Microsoft Copilot & M365

Copilot for Word

Draft personalised client proposals quickly

Power Automate

Automate CRM updates and reporting tasks

Copilot for Excel

Analyse portfolio performance and market trends

Key Skills

Client Relationship ManagementAdvancedStakeholder ManagementAdvancedCommunicationAdvancedCritical ThinkingIntermediateConfidentialityAdvancedTeamworkIntermediateTime ManagementIntermediateCustomer and Personal ServiceAdvancedAttention to DetailIntermediatePortfolio ManagementIntermediate

Knowledge Areas

Client Service and Relationship ManagementSales and Commercial SupportReporting and DocumentationBusiness ManagementData Analysis and ReportingMarketing and BrandingRegulatory Compliance

Alternative Career Paths

Key Account Manager92% match

Oversee strategic client accounts with a focus on retention and growth.

Business Development Manager85% match

Drive new business opportunities and partnerships for organizational growth.

Customer Success Manager88% match

Ensure client satisfaction and long-term engagement post-sale.

Sales Manager80% match

Lead and develop a sales team to achieve revenue targets.

Also Consider

🔥 Hot Technologies

In-demand tools for this occupation (O*NET)

Microsoft ExcelMicrosoft OutlookSalesforce software

Similar Jobs