Relationship Manager - 34887

Itchyfeet Recruitment AgencyVia agency

Full TimePermanentNot specifiedAdministration

Posted 15 March 2026Closes 29 April 2026

Apply for this role ⇄ Compare with another role

👤 For candidates

🤖 Enhance with AI

›Leverage CRM AI tools for member insights and engagement tracking
›Automate routine reporting with dashboard and analytics platforms
›Use AI-driven onboarding checklists for consistent new member experiences

📈 Disruption outlook

1 yr

5 yrs

10 yrs

% risk of significant disruption

🎓 Learn now

📚 For full-time, part-time & evening courses on the Isle of Man, visit University College Isle of Man (UCM)

🏢 For employers

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⚡ Recommendation

⚡ Augment role

AI can streamline admin, but human trust drives retention and growth

Microsoft Copilot & M365

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Power Automate

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Copilot for Excel

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38% Medium riskAI 67%

AI Exposure (AIOE)67%

Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel

O*NET 41-3091.00

Top Skills

Client Relationship Management Stakeholder Management Sales and Marketing

⭐ Growing🇬🇧 Visa eligible

Job Description

Our client is seeking a Relationship Manager who will be pivotal in retaining, growing, and developing member relationships within a defined territory. This role involves managing a portfolio of members, ensuring high engagement and service quality while identifying opportunities for upselling and tier migration. A significant focus will be on onboarding newly converted leads effectively, making sure that new members receive exceptional service and are engaged in their first three months. As an ambassador for the organisation, the Relationship Manager will build trusted relationships, drive member satisfaction, and contribute to the overall commercial growth of the region. Please email team@itchyfeet.im or follow the link for further information and for details on how to apply https://itchyfeetoffshore.com/jobs/34887-relationship-manager-isle-of-man/

Automation Risk

Automation probability38%

AI exposure (AIOE)67%

This role blends human-centric tasks like relationship building and trust-based sales with routine and augmented activities such as CRM updates, onboarding, and reporting. While AI and automation can assist with data-driven insights, onboarding workflows, and administrative tasks, the core value lies in nuanced, empathetic client interaction and strategic account growth, which are resistant to full automation.

Task analysis

Onboard newly converted leads, ensuring a seamless and engaging experience for new members.
Manage and nurture a portfolio of existing members to retain and grow relationships.
Identify upselling and tier migration opportunities within the member base.
Ensure high engagement and satisfaction by responding to member queries and resolving issues.
Prepare and deliver presentations to communicate service value and new offerings.
Act as an ambassador for the organisation, representing brand values and building trusted relationships.
Document member interactions and update CRM systems with relevant information.
Monitor member engagement metrics and report on portfolio performance.

Automatable AI-assisted Human-only

Occupational Classification

✨ Bright Outlook🇬🇧 UK Skilled Worker Visa Eligible

UK SOC2020: 3545 — Sales accounts and business development managers

O*NET: 41-3091.00 — Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel

AI analysis: 16 March 2026

UK Salary Benchmark

Office administrative, office support and other business support activities · ONS ASHE 2024 annual earnings

scale £50k

UK sector median

£34,855

UK sector mean

£49,618

£0£13k£25k£38k

👤 For Candidates

AI & future-of-work guidance

🤖 Enhance with AI

›Leverage CRM AI tools for member insights and engagement tracking
›Automate routine reporting with dashboard and analytics platforms
›Use AI-driven onboarding checklists for consistent new member experiences

📈 Disruption outlook

1 yr

5 yrs

10 yrs

% risk of significant disruption

🎓 Learn now

📚 For full-time, part-time & evening courses on the Isle of Man, visit University College Isle of Man (UCM)

🏢 For Employers

Strategic hiring options & technology alternatives

🔄 Alternatives

🤖 AI AgentConversational AI for FAQs

Automates responses to common member queries

💻 TechnologyCRM Workflow Automation

Streamlines onboarding and routine CRM updates

🌍 OutsourcingAdmin Support Services

Handles routine data entry and reporting tasks

⚡ Recommendation

⚡ Augment role

AI can streamline admin, but human trust drives retention and growth

Microsoft Copilot & M365

Copilot for Outlook

Drafts personalised client communications

Power Automate

Automates CRM updates and onboarding workflows

Copilot for Excel

Analyses engagement and sales performance data

Key Skills

Client Relationship ManagementExpertStakeholder ManagementAdvancedSales and MarketingIntermediateService OrientationAdvancedActive ListeningAdvancedCritical ThinkingIntermediateTime ManagementIntermediateTeamworkIntermediatePresentation SkillsIntermediateEnglish LanguageAdvanced

Knowledge Areas

Client Service and Relationship ManagementSales and Commercial SupportMarketing and BrandingBusiness AdministrationReporting and DocumentationRegulatory ComplianceData Analysis and Reporting