Manx Technology GroupSmart Island
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Assistant Front of House Manager

Full TimePermanentSouthHospitality
Posted 15 March 2026Closes 20 April 2026

Job Description

We are looking for an Assistant Front of House Manager to help support our General Manager in the smooth running of daily operations, leading the FOH team during service, managing reservations and guest flow, maintaining high service standards, assisting with training and stock control, and helping create a calm, organised, and welcoming environment for both guests and staff. To apply, please email your CV and cover letter to our General Manager at neil@kellas.im

Automation Risk

Automation probabilityi45%
AI exposure (AIOE)i62%

This role combines routine administrative and inventory tasks (which are highly automatable) with people management, guest interaction, and real-time problem-solving that require a human touch. AI and digital tools can augment many processes, especially in reservations, reporting, and compliance, but leadership and service recovery are resistant to full automation.

Task analysis

  • Lead the front of house team during service to ensure smooth guest flow and high service standards.
  • Manage reservations and guest seating to optimize table turnover and guest satisfaction.
  • Assist with staff training and onboarding to maintain service quality.
  • Monitor stock levels and assist with inventory control.
  • Address guest complaints and resolve service issues promptly.
  • Support the General Manager with daily administrative tasks and reporting.
  • Maintain compliance with health, safety, and sanitation standards.
  • Foster a calm, organised, and welcoming environment for guests and staff.

Automatable AI-assisted Human-only

Occupational Classification

✨ Bright Outlook🇬🇧 UK Skilled Worker Visa Eligible
UK SOC2020: 1223Restaurant and catering establishment managers and proprietors
O*NET: 11-9051.00 Food Service Managers
AI analysis: 16 March 2026

UK Salary Benchmark

Food and beverage service activities · ONS ASHE 2024 annual earnings

scale £20k
UK sector median
£15,733
UK sector mean
£19,455
£0£5k£10k£15k

👤 For Candidates

AI & future-of-work guidance

🤖 Enhance with AI

  • Use AI-driven reservation systems to optimise table management
  • Leverage digital tools for shift scheduling and staff communication
  • Automate inventory tracking with smart stock management solutions

📈 Disruption outlook

10%1 yr
35%5 yrs
60%10 yrs

% risk of significant disruption

🎓 Learn now

📚 For full-time, part-time & evening courses on the Isle of Man, visit University College Isle of Man (UCM)

🏢 For Employers

Strategic hiring options & technology alternatives

🔄 Alternatives

💻 TechnologySevenRooms

Automates reservations, guest management, and table assignments

🤖 AI AgentChatbot Concierge

Handles routine guest queries and booking confirmations

🔀 RestructureCentralised Admin Support

Moves reporting and compliance to shared back office

Recommendation

Augment role

Human touch vital for guest experience; automate only routine admin tasks

Microsoft Copilot & M365

Power Automate

Streamline inventory and compliance reporting workflows

Copilot for Teams

Enhance staff communication and shift coordination

Copilot for Excel

Automate daily sales and stock level reports

Key Skills

TeamworkAdvancedCustomer and Personal ServiceExpertTime ManagementAdvancedTraining and DevelopmentIntermediateAttention to DetailAdvancedService OrientationExpertOperations AnalysisIntermediateStakeholder ManagementIntermediateAdministration and ManagementIntermediateReservation ManagementIntermediate

Knowledge Areas

Customer Relationship ManagementFood Preparation and NutritionHealth and Safety ProceduresAdministration and ManagementTeam Leadership and CollaborationReporting and DocumentationRegulatory Compliance

O*NET Competency Skills

Active ListeningCoordinationManagement of Personnel ResourcesMonitoringSpeakingReading ComprehensionService OrientationCritical ThinkingSocial PerceptivenessTime ManagementActive LearningInstructingJudgment and Decision MakingLearning StrategiesNegotiation

Alternative Career Paths

Front of House Manager90% match

Oversee all front of house operations, leading a larger team and taking on greater responsibility for guest experience.

Restaurant General Manager80% match

Manage the entire restaurant, including both front and back of house, budgeting, and strategic planning.

Event Manager70% match

Coordinate and manage events, focusing on guest experience, logistics, and team leadership.

Training Coordinator (Hospitality)65% match

Develop and deliver training programs for hospitality staff to improve service standards.

Also Consider

🔥 Hot Technologies

In-demand tools for this occupation (O*NET)

Google DocsMicrosoft WordIntuit QuickBooks

Work Activities

General work activities from O*NET

  • Identifying Objects, Actions, and Events
  • Getting Information
  • Making Decisions and Solving Problems
  • Coaching and Developing Others
  • Training and Teaching Others
  • Coordinating the Work and Activities of Others
  • Establishing and Maintaining Interpersonal Relationships
  • Evaluating Information to Determine Compliance with Standards
  • Inspecting Equipment, Structures, or Materials
  • Communicating with Supervisors, Peers, or Subordinates
  • Monitoring Processes, Materials, or Surroundings
  • Guiding, Directing, and Motivating Subordinates
  • Staffing Organizational Units
  • Performing General Physical Activities
  • Estimating the Quantifiable Characteristics of Products, Events, or Information

Anthropic Economic Index

Real-world AI adoption data from millions of Claude conversations · Dataset ↗

CC-BY Research

Observed Claude Usage

0%

of conversations

Classic Auto. Risk

8%

Frey & Osborne

Job Zone

2/5

Some prep

O*NET Median Salary

£43k

US ref. $54k · fx 0.79

Occupational family: Management

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