Manx Technology GroupSmart Island
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Senior Hotel Manager

Full TimePermanentNot specifiedAdministration
Posted 15 March 2026Closes 31 March 2026

Job Description

Kings’ House is a 14-room boutique guesthouse entering an exciting phase of growth. We are seeking an experienced, hands-on Senior Hotel Manager to oversee daily operations, elevate guest experience, and drive revenue performance. This is a leadership role within an independent property where personal service, attention to detail, and operational involvement across departments are essential. The role requires availability 6 days per week (including Sundays), with one midweek day off. Flexibility during peak seasons and major island events is required. Key Responsibilities : Oversee daily operations (front office, reservations, housekeeping, F&B). Ensure exceptional guest experience and online reputation. Lead and develop staff in a boutique environment. Drive occupancy, revenue, and business development initiatives. Monitor budgets, operational costs, and compliance standards. Coordinate property maintenance and logistics. Required Experience: 10+ years in hospitality operations. Proven management experience within a boutique hotel, guesthouse, or independent property (approx. 10–30 rooms). Strong preference for candidates from independent hospitality businesses rather than large hotel chains. Solid knowledge of reservations systems, revenue management, and operational finance. Excellent leadership, communication, and problem-solving skills. Flexibility to adapt working days/hours during peak periods. Fluent in English. Additional languages (particularly German) are highly desirable. Valid Driver’s License. To apply, please send your CV and cover letter to: miriam@kingshouse.im

Automation Risk

Automation probabilityi38%
AI exposure (AIOE)i65%

This role blends routine (reservations, inspections) and augmented (budgeting, revenue management) tasks with significant human-centric responsibilities (staff leadership, guest experience). While property management and analytics tools can automate or assist many processes, the boutique environment and emphasis on personal service limit full automation. AI exposure is moderate to high due to the potential for digital augmentation, but core leadership and service elements remain resistant.

Task analysis

  • Oversee daily operations across front office, reservations, housekeeping, and F&B departments.
  • Ensure exceptional guest experience and manage online reputation.
  • Lead, train, and develop staff in a boutique environment.
  • Drive occupancy, revenue, and business development initiatives.
  • Monitor budgets, operational costs, and compliance standards.
  • Coordinate property maintenance and logistics.
  • Resolve guest complaints and special requests.
  • Inspect guest rooms, public areas, and grounds for cleanliness and appearance.
  • Manage reservations and room allocation.

Automatable AI-assisted Human-only

Occupational Classification

🇬🇧 UK Skilled Worker Visa Eligible
UK SOC2020: 1221Hotel and accommodation managers and proprietors
O*NET: 11-9081.00 Lodging Managers
AI analysis: 16 March 2026

UK Salary Benchmark

Office administrative, office support and other business support activities · ONS ASHE 2024 annual earnings

scale £50k
UK sector median
£34,855
UK sector mean
£49,618
£0£13k£25k£38k

👤 For Candidates

AI & future-of-work guidance

🤖 Enhance with AI

  • Adopt AI-driven property management for smarter scheduling and reporting
  • Use sentiment analysis tools to monitor online guest feedback
  • Leverage predictive analytics for dynamic pricing and occupancy forecasts

📈 Disruption outlook

12%1 yr
28%5 yrs
45%10 yrs

% risk of significant disruption

🎓 Learn now

📚 For full-time, part-time & evening courses on the Isle of Man, visit University College Isle of Man (UCM)

🏢 For Employers

Strategic hiring options & technology alternatives

🔄 Alternatives

💻 TechnologyCloud-based PMS

Automates reservations, housekeeping, and reporting workflows

🤖 AI AgentAI Chatbots

Handles routine guest queries and booking requests 24/7

🌍 OutsourcingRemote Revenue Management

Specialists optimise pricing and occupancy remotely

Recommendation

Augment role

AI augments operations but personal service and leadership remain essential

Microsoft Copilot & M365

Power Automate

Streamline staff scheduling and task notifications

Copilot for Excel

Automate budget tracking and revenue analysis

Microsoft Teams

Enhance team communication and training coordination

Key Skills

Administration and ManagementExpertTeamworkAdvancedAttention to DetailAdvancedStakeholder ManagementAdvancedCustomer and Personal ServiceExpertProject ManagementAdvancedFinancial ReportingIntermediateBudget ManagementAdvancedReport WritingIntermediateEnglish LanguageExpertCritical ThinkingAdvancedRevenue ManagementAdvanced

Knowledge Areas

Business ManagementClient Service and Relationship ManagementFinancial Analysis and ReportingHospitality Industry StandardsOffice AdministrationProject ManagementRegulatory ComplianceTeam Leadership and Collaboration

O*NET Competency Skills

Active ListeningService OrientationManagement of Personnel ResourcesSocial PerceptivenessSpeakingCoordinationNegotiationReading ComprehensionWritingActive LearningComplex Problem SolvingCritical ThinkingInstructingJudgment and Decision MakingMonitoring

Alternative Career Paths

General Manager (Larger Hotel)90% match

Oversee all operations in a larger hospitality property, leveraging boutique experience for broader scope.

Hospitality Consultant75% match

Advise independent hotels and guesthouses on operations, guest experience, and revenue strategies.

Operations Director (Hospitality Group)80% match

Manage multiple properties or departments within a hospitality group, focusing on operational excellence.

Boutique Hotel Owner/Operator85% match

Own and manage a boutique property, applying hands-on leadership and business development skills.

Also Consider

🔥 Hot Technologies

In-demand tools for this occupation (O*NET)

Microsoft OutlookMicrosoft PowerPointMicrosoft Excel

Work Activities

General work activities from O*NET

  • Communicating with Supervisors, Peers, or Subordinates
  • Making Decisions and Solving Problems
  • Getting Information
  • Identifying Objects, Actions, and Events
  • Training and Teaching Others
  • Working with Computers
  • Coordinating the Work and Activities of Others
  • Communicating with People Outside the Organization
  • Establishing and Maintaining Interpersonal Relationships
  • Performing for or Working Directly with the Public
  • Resolving Conflicts and Negotiating with Others
  • Performing Administrative Activities
  • Coaching and Developing Others
  • Thinking Creatively
  • Organizing, Planning, and Prioritizing Work

Anthropic Economic Index

Real-world AI adoption data from millions of Claude conversations · Dataset ↗

CC-BY Research

Observed Claude Usage

12%

of conversations

Classic Auto. Risk

0%

Frey & Osborne

Job Zone

4/5

Considerable prep

O*NET Median Salary

£42k

US ref. $53k · fx 0.79

Occupational family: Management

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