General Manager Wet / Food Pubs

Heron & Brearley Ltd

Full TimePermanentNot specifiedHospitality

Posted 15 March 2026Closes 30 June 2026

Apply for this role ⇄ Compare with another role

👤 For candidates

🤖 Enhance with AI

›Adopt AI-driven scheduling to optimise staff rotas and reduce costs
›Use inventory management software to automate stock tracking and ordering
›Leverage AI analytics for guest feedback and sales trends

📈 Disruption outlook

1 yr

5 yrs

10 yrs

% risk of significant disruption

🎓 Learn now

📚 For full-time, part-time & evening courses on the Isle of Man, visit University College Isle of Man (UCM)

🏢 For employers

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⚡ Recommendation

⚡ Augment role

AI can automate reporting and inventory; human leadership remains essential.

Microsoft Copilot & M365

Power Automate

Automate inventory and compliance reporting workflows

Copilot for Excel

Analyse sales and cost data efficiently

Microsoft Teams

Coordinate staff communication and scheduling

45% Medium riskAI 60%

AI Exposure (AIOE)60%

Food Service Managers

O*NET 11-9051.00

Top Skills

Teamwork Stakeholder Management Customer and Personal Service

⭐ Growing🇬🇧 Visa eligible↑ 0% Claude Index

Job Description

The General Manager is responsible for leading all aspects of the day?to?day operation of an Okell’s Inns pub, ensuring exceptional guest experiences, strong financial performance, and a high-performing team culture. This role drives operational excellence, brand standards, and compliance while creating a welcoming pub environment that reflects Okell’s heritage, values, and reputation for quality. For further details and to apply visit: careers.hb.im/jobs (applications will not be accepted by email).

Automation Risk

Automation probability45%

AI exposure (AIOE)60%

Many operational and reporting tasks can be partially automated or augmented by AI and management software, especially in inventory, scheduling, and compliance. However, the role relies heavily on human leadership, guest interaction, and real-time problem-solving, which resist full automation. AI exposure is moderate to high due to the increasing use of digital tools, but core leadership and service elements remain human-centric.

Task analysis

Oversee daily pub operations to ensure efficient service and adherence to brand standards.
Lead, train, and motivate staff to deliver high-quality guest experiences.
Monitor financial performance, including budgets, payroll, and cost controls.
Ensure compliance with health, safety, and food hygiene regulations.
Handle guest complaints and resolve service issues promptly.
Manage inventory and order supplies for food and beverages.
Prepare operational and financial reports for senior management.
Develop and implement promotional activities to drive sales and customer engagement.
Recruit, onboard, and schedule staff to meet operational needs.

Automatable AI-assisted Human-only

Occupational Classification

✨ Bright Outlook🇬🇧 UK Skilled Worker Visa Eligible

UK SOC2020: 1223 — Restaurant and catering establishment managers and proprietors

O*NET: 11-9051.00 — Food Service Managers

AI analysis: 16 March 2026

UK Salary Benchmark

Food and beverage service activities · ONS ASHE 2024 annual earnings

scale £20k

UK sector median

£15,733

UK sector mean

£19,455

£0£5k£10k£15k

👤 For Candidates

AI & future-of-work guidance

🤖 Enhance with AI

›Adopt AI-driven scheduling to optimise staff rotas and reduce costs
›Use inventory management software to automate stock tracking and ordering
›Leverage AI analytics for guest feedback and sales trends

📈 Disruption outlook

1 yr

5 yrs

10 yrs

% risk of significant disruption

🎓 Learn now

📚 For full-time, part-time & evening courses on the Isle of Man, visit University College Isle of Man (UCM)

🏢 For Employers

Strategic hiring options & technology alternatives

🔄 Alternatives

🤖 AI AgentSevenRooms

Automates reservations, guest profiling, and marketing

💻 TechnologyDeputy

Streamlines rota management and time tracking

🤖 AI AgentTenzo

Automates sales forecasting and inventory analytics

⚡ Recommendation

⚡ Augment role

AI can automate reporting and inventory; human leadership remains essential.

Microsoft Copilot & M365

Power Automate

Automate inventory and compliance reporting workflows

Copilot for Excel

Analyse sales and cost data efficiently

Microsoft Teams

Coordinate staff communication and scheduling

Key Skills

TeamworkAdvancedStakeholder ManagementIntermediateCustomer and Personal ServiceExpertFinancial ReportingIntermediateHealth and SafetyAdvancedRegulatory ComplianceAdvancedQuality Control AnalysisIntermediateTime ManagementAdvancedProject ManagementIntermediateFood ProductionIntermediateReport WritingIntermediate

Knowledge Areas

Customer Relationship ManagementFood Preparation and NutritionAdministration and ManagementRegulatory ComplianceSales and Commercial SupportFinance and BudgetingTeam Leadership and CollaborationReporting and Documentation

O*NET Competency Skills

Active ListeningCoordinationManagement of Personnel ResourcesMonitoringSpeakingReading ComprehensionService OrientationCritical ThinkingSocial PerceptivenessTime ManagementActive LearningInstructingJudgment and Decision MakingLearning StrategiesNegotiation