Manx Technology GroupSmart Island
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High Automation Risk

This role has an above-average probability of significant AI or automation disruption. Consider upskilling and monitoring AI tooling in this sector.

Sales Support - 36031

Full TimePermanentNot specifiedFinance
Posted 15 March 2026Closes 4 May 2026

Job Description

Our client is seeking to fill the Sales Support role, which is essential for providing administrative support to the Commercial team. This position involves managing administrative sales queries, maintaining documentation, coordinating processes, and ensuring smooth internal sales operations, rather than engaging in direct selling. The Sales Support specialist will maintain and update sales records using the relevant CRM systems, as well as prepare invoices and organise sales files. Effective communication between sales, finance, and operational teams is crucial, and the role also requires handling routine member enquiries. The successful candidate will ensure that member records and contact details are accurately maintained, support with member onboarding documentation as required, and assist the sales team with invoice follow-ups. This role is a full-time position based on the Isle of Man. Please email team@itchyfeet.im or follow the link for further information and for details on how to apply https://itchyfeetoffshore.com/jobs/36031-sales-support-isle-of-man/

Automation Risk

Automation probabilityi65%
AI exposure (AIOE)i78%

This role has a high proportion of routine administrative and documentation tasks, many of which are increasingly automatable through CRM, accounting, and document management platforms. However, tasks involving process improvement, cross-team coordination, and ad hoc support still require human judgment and adaptability. The overall AI exposure is high, as generative AI and automation tools can augment or substitute much of the routine and communication workload.

Task analysis

  • Maintain and update sales records and member contact details in CRM systems.
  • Prepare and issue invoices for the sales team.
  • Organise and manage sales files and onboarding documentation.
  • Coordinate communication between sales, finance, and operational teams.
  • Handle routine member enquiries and direct them appropriately.
  • Support the sales team with invoice follow-ups and payment reminders.
  • Ensure accuracy and compliance of member records and documentation.
  • Assist with process improvements for internal sales operations.
  • Provide administrative support for ad hoc sales-related projects.

Automatable AI-assisted Human-only

Occupational Classification

🇬🇧 UK Skilled Worker Visa Eligible
UK SOC2020: 4122Sales administrators
O*NET: 43-6011.00 Executive Secretaries and Executive Administrative Assistants
AI analysis: 16 March 2026

UK Salary Benchmark

Financial service activities, except insurance and pension funding · ONS ASHE 2024 annual earnings

scale £90k
UK sector median
£58,597
UK sector mean
£86,468
£0£23k£45k£68k

👤 For Candidates

AI & future-of-work guidance

🤖 Enhance with AI

  • Automate routine CRM updates with AI-driven tools
  • Use AI templates for faster report and invoice generation
  • Leverage chatbots to handle standard member enquiries

📈 Disruption outlook

18%1 yr
52%5 yrs
80%10 yrs

% risk of significant disruption

🎓 Learn now

📚 For full-time, part-time & evening courses on the Isle of Man, visit University College Isle of Man (UCM)

🏢 For Employers

Strategic hiring options & technology alternatives

🔄 Alternatives

🤖 AI AgentSalesforce Einstein

Automates CRM data entry and routine communications

💻 TechnologyPower Automate

Automates invoice processing and document management

🌍 OutsourcingVirtual Sales Admin Service

Handles routine sales admin tasks remotely

Recommendation

🔀 Hybrid approach

Routine work is highly automatable, but human oversight ensures accuracy and process improvement

Microsoft Copilot & M365

Power Automate

Automate CRM updates and invoice workflows

Copilot for Excel

Generate sales reports and analyse member data

Microsoft Teams

Streamline cross-team communication and coordination

Key Skills

Administration and ManagementIntermediateMicrosoft OfficeIntermediateAttention to DetailAdvancedTeamworkIntermediateClient Relationship ManagementIntermediateReport WritingBeginnerMicrosoft ExcelIntermediateClericalAdvancedCommunicationIntermediateSales and MarketingBeginnerCRM System OperationIntermediate

Knowledge Areas

Administrative ProceduresCustomer Relationship ManagementReporting and DocumentationOffice AdministrationData Analysis and ReportingBusiness ManagementConfidentiality and Data Protection

O*NET Competency Skills

Active ListeningReading ComprehensionSpeakingService OrientationWritingCoordinationCritical ThinkingSocial PerceptivenessTime ManagementActive LearningJudgment and Decision MakingMonitoringNegotiation

Alternative Career Paths

Sales Operations Analyst85% match

Focuses on analyzing sales data and improving sales processes using insights from CRM and reporting tools.

Executive Assistant80% match

Provides high-level administrative support to executives, including scheduling, correspondence, and office management.

Customer Relationship Manager75% match

Manages client accounts and ensures high levels of satisfaction and retention through proactive service.

Office Manager70% match

Oversees office operations, administration, and coordination across multiple departments.

Also Consider

🔥 Hot Technologies

In-demand tools for this occupation (O*NET)

Oracle PeopleSoftSAP softwareFacebookAdobe IllustratorAdobe PhotoshopCisco WebexZoomGoogle DocsMicrosoft Word

Work Activities

General work activities from O*NET

  • Communicating with Supervisors, Peers, or Subordinates
  • Establishing and Maintaining Interpersonal Relationships
  • Getting Information
  • Organizing, Planning, and Prioritizing Work
  • Communicating with People Outside the Organization
  • Performing Administrative Activities
  • Working with Computers
  • Scheduling Work and Activities
  • Updating and Using Relevant Knowledge
  • Processing Information
  • Identifying Objects, Actions, and Events
  • Documenting/Recording Information
  • Thinking Creatively
  • Making Decisions and Solving Problems
  • Assisting and Caring for Others

Anthropic Economic Index

Real-world AI adoption data from millions of Claude conversations · Dataset ↗

CC-BY Research

Observed Claude Usage

23%

of conversations

Classic Auto. Risk

86%

Frey & Osborne

Job Zone

3/5

Medium prep

O*NET Median Salary

£47k

US ref. $59k · fx 0.79

Occupational family: Office and Administrative Support

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