Manx Technology GroupSmart Island
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⚠️This listing may be a repost of an earlier vacancy by the same employer (100% title similarity).

Front of House Staff

£13.00Full TimeNot specifiedNot specifiedRetail
Posted 15 March 2026Closes 19 March 2026

Job Description

Front of house staff required with skills and suitable experience in a supervisory or management role. For more details and to apply contact careers@picaro.im

Automation Risk

Automation probabilityi48%
AI exposure (AIOE)i62%

Many routine and administrative tasks in this role, such as scheduling, recordkeeping, and cash handling, are increasingly automatable with modern POS and management software. However, core responsibilities like real-time supervision, customer complaint resolution, and in-person service require human presence and social intelligence, limiting full automation. AI tools can augment but not fully replace the role, leading to moderate automation and high AI exposure scores.

Task analysis

  • Supervise and coordinate front of house staff during service periods.
  • Resolve customer complaints and ensure high standards of customer service.
  • Oversee cash handling, count money, and make bank deposits.
  • Maintain records of sanitation, food safety, and compliance for regulatory purposes.
  • Schedule staff hours and assign duties based on business needs.
  • Monitor inventory levels and order food and beverage supplies.
  • Train new front of house staff in service standards and procedures.
  • Perform service tasks such as greeting guests, taking orders, and serving food and drinks when necessary.
  • Monitor and review financial transactions to ensure adherence to budget and authorized expenditures.

Automatable AI-assisted Human-only

Occupational Classification

✨ Bright Outlook🇬🇧 UK Skilled Worker Visa Eligible
UK SOC2020: 1223Restaurant and catering establishment managers and proprietors
O*NET: 11-9051.00 Food Service Managers
AI analysis: 16 March 2026

UK Salary Benchmark

Retail trade, except of motor vehicles and motorcycles · ONS ASHE 2024 annual earnings

scale £30k
UK sector median
£20,592
UK sector mean
£24,588
£0£8k£15k£23k

👤 For Candidates

AI & future-of-work guidance

🤖 Enhance with AI

  • Leverage scheduling apps to streamline staff rota management
  • Use POS analytics for smarter inventory and sales tracking
  • Automate routine recordkeeping with digital compliance tools

📈 Disruption outlook

15%1 yr
38%5 yrs
60%10 yrs

% risk of significant disruption

🎓 Learn now

📚 For full-time, part-time & evening courses on the Isle of Man, visit University College Isle of Man (UCM)

🏢 For Employers

Strategic hiring options & technology alternatives

🔄 Alternatives

💻 TechnologyCloud-based POS

Automates sales, scheduling, and inventory processes

🤖 AI AgentAI-driven rota planner

Optimises staff scheduling and reduces admin workload

🌍 OutsourcingPayroll services

Streamlines wage processing and compliance tasks

Recommendation

🔀 Hybrid approach

Automate admin tasks; retain human staff for service and supervision

Microsoft Copilot & M365

Power Automate

Automate rota creation and compliance alerts

Copilot for Excel

Analyse sales, inventory, and staffing data

Microsoft Teams

Coordinate staff communication and shift updates

Key Skills

Customer and Personal ServiceAdvancedTeamworkAdvancedAttention to DetailIntermediateTime ManagementIntermediateService OrientationAdvancedConflict ResolutionIntermediateSupervisory SkillsIntermediateSupervisory SkillsIntermediateActive ListeningIntermediateHealth and SafetyBeginner

Knowledge Areas

Customer Relationship ManagementAdministration and ManagementFood Preparation and NutritionSales and Commercial SupportHealth and Safety ProceduresReporting and DocumentationBusiness Management

O*NET Competency Skills

Active ListeningCoordinationManagement of Personnel ResourcesMonitoringSpeakingReading ComprehensionService OrientationCritical ThinkingSocial PerceptivenessTime ManagementActive LearningInstructingJudgment and Decision MakingLearning StrategiesNegotiation

Alternative Career Paths

Restaurant Manager90% match

Oversees all aspects of restaurant operations, including kitchen and front of house management.

Event Coordinator70% match

Plans and manages events, coordinating staff and ensuring client satisfaction.

Hotel Front Desk Supervisor75% match

Manages front desk staff and guest relations in a hospitality setting.

Retail Store Supervisor65% match

Leads retail staff, manages customer service, and oversees daily store operations.

Also Consider

🔥 Hot Technologies

In-demand tools for this occupation (O*NET)

Google DocsMicrosoft WordIntuit QuickBooks

Work Activities

General work activities from O*NET

  • Identifying Objects, Actions, and Events
  • Getting Information
  • Making Decisions and Solving Problems
  • Coaching and Developing Others
  • Training and Teaching Others
  • Coordinating the Work and Activities of Others
  • Establishing and Maintaining Interpersonal Relationships
  • Evaluating Information to Determine Compliance with Standards
  • Inspecting Equipment, Structures, or Materials
  • Communicating with Supervisors, Peers, or Subordinates
  • Monitoring Processes, Materials, or Surroundings
  • Guiding, Directing, and Motivating Subordinates
  • Staffing Organizational Units
  • Performing General Physical Activities
  • Estimating the Quantifiable Characteristics of Products, Events, or Information

Anthropic Economic Index

Real-world AI adoption data from millions of Claude conversations · Dataset ↗

CC-BY Research

Observed Claude Usage

0%

of conversations

Classic Auto. Risk

8%

Frey & Osborne

Job Zone

2/5

Some prep

O*NET Median Salary

£43k

US ref. $54k · fx 0.79

Occupational family: Management

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