Manx Technology GroupSmart Island
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High Automation Risk

This role has an above-average probability of significant AI or automation disruption. Consider upskilling and monitoring AI tooling in this sector.

Business Systems Transformation Officer

£37,204 - £43,466Full TimeNot specifiedNot specifiedAdministration
Posted 15 March 2026Closes 22 March 2026

Job Description

This role is a limited term appointment covering maternity. About the role Are you looking for a role where you can shape how a world class maritime organisation works? We have an exciting opportunity to join the Ship Registry as a Business Systems Transformation Officer and help improve digital services, streamline systems, and contribute to a team that values quality, expedience and continual improvement. You will play a key role in developing a new registry system, analysing data to inform decisions, enhancing existing digital tools, and assisting with essential functions including finance, audits and communications. You will join a respected international registry with a collaborative culture that encourages growth, open communication and personal development. Working closely with the Quality Manager and the wider team, you will make a meaningful impact while building your skills in a supportive setting. Apply now! A workplace that invests in you ✔ A competitive salary that increases each 12 months until you reach the salary maximum. ✔ A generous annual leave entitlement, a Privilege Day and 10 Bank Holidays; your annual leave will increase after your first year and again after your third year. ✔ A flexi-time scheme where you can accrue additional time worked to take as leave. ✔ Enjoy a flexible hybrid schedule with a blend of remote work and in-office collaboration throughout the week. ✔ Subject to meeting eligibility criteria, the IOM Public Service offers two pension arrangements: the Isle of Man Government Unified Scheme 2011 or the Isle of Man Government Defined Contribution (DC) Arrangement. ✔ Access to the Learning, Education and Development training facility, which is exclusively for Public Service employees, to keep on top of your continuous professional development. ✔ Discounted access to the NSC gym and island swimming pools as well as 1-to-1 support programmes and exercise classes with qualified instructors. ✔ Free access to the Isle of Man Government Staff Welfare Service which offers professional counselling, emotional support and signposting on a wide range of issues. ✔ Access to the Government staff canteen where you can purchase affordable meals, drinks and snacks. Working for the Isle of Man Public Service We are the largest employer on the island delivering a diverse range of services to the people of the Isle of Man. We care, nurture and value our employees’ wellbeing, development and career and place great importance on rewarding the commitment by our wonderful employees. We support and promote flexible working, recognising the importance of working flexibly around your life and commitments and the benefits in improving work-life balance. We are happy to discuss flexible working arrangements where possible and if interested you should discuss this with the Recruiting Manager. The Isle of Man Public Service is committed to creating an inclusive culture that celebrates equality, diversity and inclusion. We understand how a wide range of views and experiences can benefit us as we work together for the Isle of Man. Your candidate experience is important to us. As a proud member of The Circle Back Initiative, we commit to respond to every applicant that applies for an Isle of Man Public Service role. We are committed to net zero by 2050 and as an entire nation UNESCO Biosphere Reserve, we are transforming public services for a sustainable future and your contributions will directly benefit our community, economy, and environment. Things to note Please note a relocation package is not available for this role. Ready to apply? We understand that you might have some questions about the role and the Recruiting Manager is on hand to support you. You can contact them at william.senior@gov.im. To get the best out of your application, read our article on the important essentials you need to know before applying. Applications will be accepted up to midnight of the closing date specified. If you have difficulties applying online please contact us on 01624 685000 or by email at helpmeapply@gov.im.

Automation Risk

Automation probabilityi54%
AI exposure (AIOE)i72%

This role contains a mix of routine (e.g., finance processing, audit documentation), augmented (e.g., data analysis, report writing, workflow improvement), and human-centric (collaboration, stakeholder engagement) tasks. Many core activities can be supported or partially automated by AI and digital tools, but real-world judgment, team interaction, and change management resist full automation. Overall, the role is moderately exposed to automation and highly exposed to AI augmentation.

Task analysis

  • Support the development and rollout of a new registry system by gathering requirements, testing features, and coordinating user feedback.
  • Analyze operational and registry data to inform management decisions and identify opportunities for process improvement.
  • Enhance and streamline existing digital tools and workflows to improve service quality and efficiency.
  • Assist with internal audits by compiling documentation, tracking actions, and supporting compliance checks.
  • Prepare reports and communications for management and stakeholders regarding system changes and project progress.
  • Collaborate with the Quality Manager and wider team to ensure continuous improvement and adherence to standards.
  • Provide user support and training for new and existing digital systems within the registry.
  • Assist with finance-related tasks such as invoice processing and budget tracking.
  • Document procedures and maintain up-to-date manuals for business systems and processes.

Automatable AI-assisted Human-only

Occupational Classification

✨ Bright Outlook🇬🇧 UK Skilled Worker Visa Eligible
UK SOC2020: 2421Management consultants and business analysts
O*NET: 13-1111.00 Management Analysts
AI analysis: 16 March 2026

UK Salary Benchmark

Office administrative, office support and other business support activities · ONS ASHE 2024 annual earnings

scale £50k
This vacancy
£37,204
UK sector median
£34,855
UK sector mean
£49,618
£0£13k£25k£38k

👤 For Candidates

AI & future-of-work guidance

🤖 Enhance with AI

  • Leverage Power BI for advanced data visualisation and analysis
  • Automate routine reporting tasks using Microsoft Copilot
  • Use AI-driven tools for stakeholder feedback analysis

📈 Disruption outlook

12%1 yr
38%5 yrs
65%10 yrs

% risk of significant disruption

🎓 Learn now

📚 For full-time, part-time & evening courses on the Isle of Man, visit University College Isle of Man (UCM)

🏢 For Employers

Strategic hiring options & technology alternatives

🔄 Alternatives

🤖 AI AgentMicrosoft Copilot

Automates report writing and data analysis tasks

💻 TechnologyPower Automate

Streamlines finance and audit documentation workflows

🌍 OutsourcingSpecialist Consultancy

Provides external support for digital transformation projects

Recommendation

Augment role

AI can automate routine work, but human oversight and change management remain essential

Microsoft Copilot & M365

Power BI

Visualise registry and operational data insights

Power Automate

Automate finance and audit workflows

Copilot for Word

Draft reports and stakeholder communications efficiently

Key Skills

Project ManagementIntermediateData AnalysisIntermediateAdministration and ManagementIntermediateReport WritingIntermediateAuditBeginnerMicrosoft OfficeIntermediateStakeholder ManagementIntermediateCritical ThinkingIntermediateTeamworkIntermediateQuality Control AnalysisIntermediateDigital TransformationIntermediate

Knowledge Areas

Business Process ImprovementReporting and DocumentationData Analysis and ReportingCompliance and Regulatory FrameworksInformation Management SystemsProject ManagementMaritime OperationsComputer and Office Software

O*NET Competency Skills

Active ListeningCritical ThinkingReading ComprehensionComplex Problem SolvingJudgment and Decision MakingSpeakingWritingCoordinationMonitoringSocial PerceptivenessSystems EvaluationSystems AnalysisPersuasionActive LearningInstructing

Alternative Career Paths

Business Analyst90% match

Analyze business needs and processes to recommend IT and workflow solutions.

Quality Assurance Specialist80% match

Focus on maintaining and improving organizational quality standards and processes.

Project Coordinator75% match

Support project delivery through planning, tracking, and stakeholder communication.

Digital Transformation Consultant70% match

Advise organizations on technology adoption and process reengineering.

Also Consider

🔥 Hot Technologies

In-demand tools for this occupation (O*NET)

Apache TomcatGoogle AngularMicrosoft ASP.NETSpring FrameworkMySQLTransact-SQLApache KafkaApache MavenGoMicrosoft PowerShellSAP softwareC#jQueryScalaSwift

Work Activities

General work activities from O*NET

  • Getting Information
  • Communicating with Supervisors, Peers, or Subordinates
  • Establishing and Maintaining Interpersonal Relationships
  • Making Decisions and Solving Problems
  • Providing Consultation and Advice to Others
  • Analyzing Data or Information
  • Developing Objectives and Strategies
  • Interpreting the Meaning of Information for Others
  • Communicating with People Outside the Organization
  • Organizing, Planning, and Prioritizing Work
  • Working with Computers
  • Updating and Using Relevant Knowledge
  • Processing Information
  • Thinking Creatively
  • Documenting/Recording Information

Anthropic Economic Index

Real-world AI adoption data from millions of Claude conversations · Dataset ↗

CC-BY Research

Observed Claude Usage

24%

of conversations

Classic Auto. Risk

13%

Frey & Osborne

Job Zone

5/5

Extensive prep

O*NET Median Salary

£66k

US ref. $84k · fx 0.79

Occupational family: Business and Financial Operations

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