Housing Assistant

In order to apply, please do so by completing an online application using the Job Train portal, which can be accessed by visiting the Council’s website. Please contact the HR Section if you require any further information (hr@douglas.gov.im) or 01624 696455. The closing date for the receipt of completed applications is: Wednesday, 18th March 2026 Essential 3 GCSEs, including English and Mathematics, Grade C or above or equivalent. Understanding of admin processes with experience in organising office operations, managing records. Good communication, excellent customer care skills and ability to deal politely and effectively with the public. Ability to observe confidentiality in all aspects of work. Self-motivated with the ability to work on own initiative as well as having the commitment, flexibility and motivation to be a constructive member of a Team. Proficient in the use of software (e.g., MS Office 365, Outlook, Word, Excel, Teams). Desirable Chartered Institute of Housing Level 2 Qualification or equivalent. Experience of working in a housing service or a customer-facing environment. Experience of local government. An understanding of the operations and functions of a local authority. Knowledge of the Council’s Standing Orders, Financial Regulations and the Isle of Man Government Procedures for Capital Projects (including requirements for Petitioning purposes). Political sensitivity. For more details and to apply contact hr@douglas.gov.im or 696455.