Community Support Worker
👤 For candidates
🤖 Enhance with AI
- ›Use mobile apps for efficient care record keeping
- ›Automate medication reminders with digital tools
- ›Leverage scheduling software to optimise visit routes
📈 Disruption outlook
% risk of significant disruption
🎓 Learn now
📚 For full-time, part-time & evening courses on the Isle of Man, visit University College Isle of Man (UCM)
🏢 For employers
🔄 Alternatives
Digitise documentation and scheduling tasks
Automate reminders and reporting for medication
Combine admin and support for efficiency
⚡ Recommendation
⚡ Augment roleHuman care is essential; digital tools improve admin and compliance tasks
Microsoft Copilot & M365
Streamline care documentation workflows
Assist with care report writing
Coordinate staff and share updates securely
O*NET 39-9021.00
Job Description
Automation Risk
Most core tasks, such as personal care, companionship, and supporting clients in the community, require physical presence, empathy, and real-time judgment, making them resistant to full automation. Some administrative and documentation tasks can be augmented by digital tools, but overall, the role remains highly human-centric with only limited exposure to AI substitution.
Task analysis
- Assist clients with personal care tasks such as bathing, dressing, and toileting in their homes.
- Administer medication to clients according to care plans and document appropriately.
- Prepare meals and assist with feeding as needed.
- Perform light household tasks such as cleaning, laundry, and tidying.
- Accompany clients to appointments and shopping, providing transportation and support.
- Conduct welfare checks and provide companionship to reduce isolation.
- Maintain accurate records of care provided and report concerns to management.
- Follow health and safety protocols, including infection control and safeguarding procedures.
Occupational Classification
UK Salary Benchmark
Human health activities · ONS ASHE 2024 annual earnings
👤 For Candidates
AI & future-of-work guidance
🤖 Enhance with AI
- ›Use mobile apps for efficient care record keeping
- ›Automate medication reminders with digital tools
- ›Leverage scheduling software to optimise visit routes
📈 Disruption outlook
% risk of significant disruption
🎓 Learn now
📚 For full-time, part-time & evening courses on the Isle of Man, visit University College Isle of Man (UCM)
🏢 For Employers
Strategic hiring options & technology alternatives
🔄 Alternatives
Digitise documentation and scheduling tasks
Automate reminders and reporting for medication
Combine admin and support for efficiency
⚡ Recommendation
⚡ Augment roleHuman care is essential; digital tools improve admin and compliance tasks
Microsoft Copilot & M365
Streamline care documentation workflows
Assist with care report writing
Coordinate staff and share updates securely
Key Skills
Knowledge Areas
Alternative Career Paths
Take on additional responsibilities such as mentoring new staff and coordinating care plans.
Oversee scheduling and care delivery for a team of support workers.
Provide direct care in clinical or residential settings, supporting nurses and healthcare professionals.
Support social workers in assessing and meeting the needs of vulnerable individuals.
Also Consider
Anthropic Economic Index
Real-world AI adoption data from millions of Claude conversations · Dataset ↗
Classic Auto. Risk
74%
Frey & Osborne
Job Zone
2/5
Some prep
O*NET Median Salary
£19k
US ref. $24k · fx 0.79
Occupational family: Personal Care and Service
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