Manx Technology GroupSmart Island
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Senior Administrator

Full TimePermanentNot specifiedAdministration
Posted 15 March 2026Closes 27 March 2026

Job Description

A leading life assurance company is seeking a Senior Administrator to provide administrative support, manage client records, and ensure compliance with company and regulatory standards. Key Skills: Proven admin experience, ideally in financial services. Strong attention to detail and organisational skills. Excellent communication skills. Ability to manage multiple tasks and deadlines. Proficient in Microsoft Office. To apply email jo@recruitmentworks.im or call 629 676.

Automation Risk

Automation probabilityi55%
AI exposure (AIOE)i70%

Many core administrative tasks are routine and can be automated or heavily augmented by RPA and AI tools, especially document management and scheduling. However, tasks involving compliance interpretation, interpersonal communication, and cross-department coordination require human judgment and are less automatable. The overall risk is medium, with high AI exposure for augmenting day-to-day work.

Task analysis

  • Maintain and update client records in accordance with company and regulatory standards.
  • Provide administrative support including document preparation, filing, and correspondence.
  • Monitor and ensure compliance with internal policies and external regulations.
  • Communicate with clients and internal teams to address queries and provide information.
  • Manage multiple tasks and deadlines, prioritising workload effectively.
  • Prepare reports and summaries for management review.
  • Review and proofread documents for accuracy and completeness.
  • Coordinate with other departments to ensure smooth administrative operations.

Automatable AI-assisted Human-only

Occupational Classification

✨ Bright Outlook🇬🇧 UK Skilled Worker Visa Eligible
UK SOC2020: 4112Administrative officers
O*NET: 43-9061.00 Office Clerks, General
AI analysis: 15 March 2026

UK Salary Benchmark

Office administrative, office support and other business support activities · ONS ASHE 2024 annual earnings

scale £50k
UK sector median
£34,855
UK sector mean
£49,618
£0£13k£25k£38k

👤 For Candidates

AI & future-of-work guidance

🤖 Enhance with AI

  • Leverage Copilot for document drafting and proofreading tasks
  • Automate routine record updates with Power Automate flows
  • Use AI scheduling tools to optimise task prioritisation

📈 Disruption outlook

15%1 yr
40%5 yrs
70%10 yrs

% risk of significant disruption

🎓 Learn now

📚 For full-time, part-time & evening courses on the Isle of Man, visit University College Isle of Man (UCM)

🏢 For Employers

Strategic hiring options & technology alternatives

🔄 Alternatives

🤖 AI AgentCopilot for Outlook

Automates email sorting and response drafting

💻 TechnologyPower Automate

Streamlines repetitive record management tasks

🌍 OutsourcingVirtual Assistant Service

Handles routine admin remotely for cost efficiency

Recommendation

Augment role

AI tools boost productivity; human oversight needed for compliance and coordination

Microsoft Copilot & M365

Copilot for Word

Draft, proofread, and summarise reports quickly

Power Automate

Automate client record updates and document filing

Copilot for Outlook

Assist with email management and client communication

Key Skills

Administration and ManagementAdvancedAttention to DetailAdvancedRegulatory ComplianceIntermediateMicrosoft OfficeAdvancedTime ManagementAdvancedClient Relationship ManagementIntermediateReport WritingIntermediateCritical ThinkingIntermediateEnglish LanguageAdvanced

Knowledge Areas

Administrative ProceduresRegulatory ComplianceBusiness AdministrationCustomer Relationship ManagementReporting and DocumentationFinancial Services IndustryConfidentiality and Data Protection

O*NET Competency Skills

Active ListeningReading ComprehensionSpeakingWritingCoordinationCritical ThinkingService OrientationSocial PerceptivenessTime Management

Alternative Career Paths

Compliance Officer80% match

Oversees adherence to regulatory standards and company policies in the financial sector.

Operations Manager75% match

Manages office operations and administrative teams to ensure efficient business processes.

Client Services Manager70% match

Leads client relationship management and service delivery in financial services.

Records Manager72% match

Specialises in managing, organising, and protecting company records and information.

Also Consider

🔥 Hot Technologies

In-demand tools for this occupation (O*NET)

Microsoft AccessYardi softwareAdobe AcrobatMicrosoft SharePointHenry Schein DentrixMEDITECH softwareOracle PeopleSoftSAP softwareGoogle DocsMicrosoft Word

Work Activities

General work activities from O*NET

  • Working with Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Performing Administrative Activities
  • Documenting/Recording Information
  • Establishing and Maintaining Interpersonal Relationships
  • Processing Information
  • Communicating with People Outside the Organization
  • Organizing, Planning, and Prioritizing Work
  • Identifying Objects, Actions, and Events
  • Evaluating Information to Determine Compliance with Standards
  • Updating and Using Relevant Knowledge
  • Making Decisions and Solving Problems
  • Scheduling Work and Activities
  • Monitoring Processes, Materials, or Surroundings

Anthropic Economic Index

Real-world AI adoption data from millions of Claude conversations · Dataset ↗

CC-BY Research

Observed Claude Usage

45%

of conversations

Classic Auto. Risk

96%

Frey & Osborne

Job Zone

2/5

Some prep

O*NET Median Salary

£26k

US ref. $33k · fx 0.79

Occupational family: Office and Administrative Support

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