Restaurant Manager

We are seeking an experienced Restaurant Manager to lead our front-of-house operations in a high-volume, fast-paced environment. The successful candidate will be responsible for maintaining exceptional service standards while driving operational efficiency. This role requires a professional who is highly organised, possesses strong leadership skills, and excels in a demanding, high-turnover setting. Key Responsibilities: Floor Management: Direct daily service flow, managing high-cover counts and optimising table turnover without compromising guest experience. Service Standards: Uphold and enforce rigorous hospitality protocols. Ensure all staff provide attentive, professional, and consistent service. Financial Oversight: Manage labour costs, review P&L statements, and implement strategies to meet budgetary goals and increase profitability. Staff Leadership: Responsible for the full life cycle of employment, including recruitment, training, performance management, and retention. Operational Administration: Oversight of staff scheduling, inventory management, and health and safety compliance. Guest Relations: Handle guest inquiries and escalations with professional composure, ensuring high levels of satisfaction and repeat business. Cross-Departmental Communication: Maintain a streamlined partnership with the kitchen team to ensure seamless service execution. Requirements: Experience: Minimum 2-3 years of management experience in a high-volume, full-service restaurant environment. Operational Skills: Proficient in restaurant management software (POS, reservation systems, and scheduling tools) and a strong grasp of financial reporting. Leadership: Proven ability to manage large teams and maintain high morale during peak service hours. Communication: Excellent interpersonal skills with the ability to communicate effectively with both back-of-house and front-of-house teams. Problem-Solving: Ability to make quick, logical decisions under pressure to resolve operational or guest-related issues. Compensation & Benefits: Competitive salary and performance-based bonus. Clear pathways for professional advancement and career growth. Staff meals and employee discounts. Comprehensive training and development programs. For more details and to apply contact smokysamsbbq@gmail.com or 07624416406.