Manx Technology GroupSmart Island
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Roaming Manager (2773)

Full TimePermanentNot specifiedInformation Technology
Posted 15 March 2026Closes 27 March 2026

Job Description

Our Client are a leading communications brand with an outstanding reputation for customer service and value commitment. An opportunity has now arisen within their team for a Roaming Manager (IoT and Wholesale VAS). The role will negotiate and manage roaming and eSIM profile agreements, ensuring alignment with the Group's Annual Operating Plan (AOP) and strategic objectives. Additionally, you will support the development of a centralised IoT & Wholesale VAS roaming capability across the Group, while ensuring seamless technical enablement through close collaboration with internal teams. The ideal candidate for the role of Roaming Manager will have three to five years’ experience in telecommunications or a related industry, strong commercial negotiation and contract management experience, ideally in roaming, IoT connectivity, or wholesale telecoms, and a solid understanding of roaming operations, eSIM/eUICC technologies, and GSMA standards. For the full job description, to register or apply, visit: https://www.orchardrecruitment.com/job/roaming-manager-douglas-isle-of-man/2773 - Alternatively, email us at info@orchardrecruitment.com, or call 01624 617577. Follow us on LinkedIn to stay up to date with our latest vacancies - https://www.linkedin.com/company/orchard-recruitment-north-west/?viewAsMember=true

Automation Risk

Automation probabilityi43%
AI exposure (AIOE)i68%

This role contains a mix of routine (reporting, contract management), augmented (negotiation support, compliance monitoring), and human-centric (stakeholder management, cross-team collaboration) tasks. While AI and automation can assist or replace some operational and analytical functions, the complex negotiation, strategic alignment, and relationship-building aspects resist full automation. Overall, the role is moderately exposed to AI augmentation, especially for documentation, analytics, and compliance tasks.

Task analysis

  • Negotiate and manage roaming and eSIM profile agreements with global partners.
  • Develop and implement centralised IoT & Wholesale VAS roaming capabilities across the Group.
  • Collaborate with internal technical teams to ensure seamless technical enablement of roaming solutions.
  • Monitor compliance with GSMA standards and regulatory requirements for roaming and IoT connectivity.
  • Support commercial strategy alignment with the Group's Annual Operating Plan (AOP).
  • Manage relationships with roaming partners, vendors, and internal stakeholders.
  • Oversee contract lifecycle management for roaming and IoT agreements.
  • Track and report on roaming performance metrics and KPIs.

Automatable AI-assisted Human-only

Occupational Classification

✨ Bright Outlook🇬🇧 UK Skilled Worker Visa Eligible
UK SOC2020: 3132IT operations technicians
O*NET: 11-3021.00 Computer and Information Systems Managers
AI analysis: 15 March 2026

UK Salary Benchmark

Architectural and engineering activities; technical testing and analysis · ONS ASHE 2024 annual earnings

scale £60k
UK sector median
£42,390
UK sector mean
£51,499
£0£15k£30k£45k

👤 For Candidates

AI & future-of-work guidance

🤖 Enhance with AI

  • Leverage AI for contract analysis and risk flagging
  • Use automation for compliance monitoring and KPI reporting
  • Adopt AI tools for negotiation scenario modelling

📈 Disruption outlook

15%1 yr
35%5 yrs
55%10 yrs

% risk of significant disruption

🎓 Learn now

📚 For full-time, part-time & evening courses on the Isle of Man, visit University College Isle of Man (UCM)

🏢 For Employers

Strategic hiring options & technology alternatives

🔄 Alternatives

🤖 AI AgentContract Analytics AI

Automates contract review and compliance checks

💻 TechnologyAutomated KPI Dashboards

Streamlines roaming performance reporting

🌍 OutsourcingSpecialist Roaming Consultancies

Handles routine contract and compliance tasks

Recommendation

Augment role

AI can automate reporting and compliance, but negotiation needs human expertise

Microsoft Copilot & M365

Power Automate

Automate contract workflows and compliance alerts

Copilot for Excel

Analyse roaming KPIs and performance metrics

Copilot Studio

Build negotiation support chatbots and scenario tools

Key Skills

Contract ManagementAdvancedNegotiationAdvancedTelecommunicationsAdvancedStakeholder ManagementAdvancedProject ManagementIntermediateOperations AnalysisIntermediateRegulatory ComplianceIntermediateRoaming OperationsAdvancedeSIM/eUICC TechnologiesIntermediateCritical ThinkingIntermediate

Knowledge Areas

TelecommunicationsContract Law and ManagementRegulatory ComplianceProject ManagementData Analysis and ReportingBusiness AdministrationCustomer Relationship Management

O*NET Competency Skills

Critical ThinkingActive ListeningReading ComprehensionJudgment and Decision MakingMonitoringSpeakingComplex Problem SolvingCoordinationWritingManagement of Personnel ResourcesSocial PerceptivenessSystems AnalysisSystems EvaluationActive LearningTime Management

Alternative Career Paths

Telecommunications Product Manager85% match

Oversees the development and lifecycle of telecom products, focusing on market fit and profitability.

IoT Solutions Architect78% match

Designs and implements IoT connectivity solutions for enterprise clients.

Wholesale Account Director80% match

Manages major wholesale telecom accounts and drives commercial growth.

Regulatory Affairs Manager (Telecoms)75% match

Ensures compliance with telecom regulations and manages relationships with regulatory bodies.

Business Development Manager (Telecoms)70% match

Identifies and develops new business opportunities in the telecommunications sector.

Also Consider

🔥 Hot Technologies

In-demand tools for this occupation (O*NET)

Apache TomcatNode.jsPHPSpring FrameworkAmazon Web Services AWS softwareMicrosoft SQL ServerMySQLOracle PeopleSoftSAP softwareApache MavenEclipse IDEMicrosoft .NET FrameworkMicrosoft Visual StudioApache CassandraMongoDB

Work Activities

General work activities from O*NET

  • Working with Computers
  • Making Decisions and Solving Problems
  • Getting Information
  • Communicating with Supervisors, Peers, or Subordinates
  • Identifying Objects, Actions, and Events
  • Organizing, Planning, and Prioritizing Work
  • Analyzing Data or Information
  • Developing and Building Teams
  • Developing Objectives and Strategies
  • Guiding, Directing, and Motivating Subordinates
  • Processing Information
  • Coordinating the Work and Activities of Others
  • Establishing and Maintaining Interpersonal Relationships
  • Judging the Qualities of Objects, Services, or People
  • Updating and Using Relevant Knowledge

Anthropic Economic Index

Real-world AI adoption data from millions of Claude conversations · Dataset ↗

CC-BY Research

Observed Claude Usage

16%

of conversations

Classic Auto. Risk

4%

Frey & Osborne

Job Zone

4/5

Considerable prep

O*NET Median Salary

£113k

US ref. $143k · fx 0.79

Occupational family: Management

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