Manx Technology GroupSmart Island
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Shop Floor Sales

Full TimePermanentNot specifiedRetail
Posted 15 March 2026Closes 3 April 2026

Job Description

Experience at retail sales role desirable. Hours: 35-40 hours - 5 days work with 2 days off (Saturday or Sunday work day will be required). Sales experience is admirable, whether that’s working in other retail locations. Good Sales mentality promoting products and services of the Garden Centre. Ability to lift and carry e.g. stocking up, moving displays, heavy lifting required. Great communication and customer service skills essential! Smart appearance. Working with and reporting to the Garden Centre Manager. Work closely with other department managers. For more details and to apply contact info@rileys.co.im or 01624616116

Automation Risk

Automation probabilityi60%
AI exposure (AIOE)i65%

This role features a mix of routine tasks (stocking, transactions, cleaning) that are increasingly automatable, and augmented tasks (customer greeting, upselling, inventory monitoring) where AI can assist but not fully replace humans. Human-centric tasks like conflict resolution and team collaboration remain resistant to automation, but overall exposure to AI augmentation is high due to the retail environment's adoption of digital tools.

Task analysis

  • Greet customers and identify their needs to recommend suitable products.
  • Promote and upsell garden centre products and services to customers.
  • Stock shelves, move displays, and perform heavy lifting as required.
  • Process sales transactions, including handling cash and card payments.
  • Maintain a clean and organized shop floor, ensuring displays are attractive.
  • Provide excellent customer service by answering questions and resolving issues.
  • Collaborate with department managers and report to the Garden Centre Manager.
  • Monitor inventory levels and communicate restocking needs.

Automatable AI-assisted Human-only

Occupational Classification

✨ Bright Outlook🇬🇧 Not visa eligible
UK SOC2020: 7111Sales and retail assistants
O*NET: 41-2031.00 Retail Salespersons
AI analysis: 16 March 2026

UK Salary Benchmark

Retail trade, except of motor vehicles and motorcycles · ONS ASHE 2024 annual earnings

scale £30k
UK sector median
£20,592
UK sector mean
£24,588
£0£8k£15k£23k

👤 For Candidates

AI & future-of-work guidance

🤖 Enhance with AI

  • Use AI chatbots to answer common customer queries fast
  • Leverage digital inventory tools for real-time stock checks
  • Analyse sales data to personalise product recommendations

📈 Disruption outlook

15%1 yr
40%5 yrs
70%10 yrs

% risk of significant disruption

🎓 Learn now

📚 For full-time, part-time & evening courses on the Isle of Man, visit University College Isle of Man (UCM)

🏢 For Employers

Strategic hiring options & technology alternatives

🔄 Alternatives

💻 TechnologySelf-checkout kiosks

Automate routine transactions and reduce queue times

🤖 AI AgentAI-powered product recommender

Suggest products to customers via digital displays

🌍 OutsourcingThird-party cleaning services

Delegate cleaning to external providers

Recommendation

🔀 Hybrid approach

Human service valued; automate routine tasks to boost efficiency

Microsoft Copilot & M365

Power Automate

Streamline inventory and restocking notifications

Copilot for Excel

Analyse sales and stock data quickly

Microsoft Teams

Coordinate staff and share updates instantly

Key Skills

Customer and Personal ServiceAdvancedSales and MarketingIntermediateTeamworkIntermediateManual HandlingIntermediateAttention to DetailIntermediateActive ListeningIntermediateSpeakingIntermediateTime ManagementIntermediateRetail MerchandisingBeginner

Knowledge Areas

Customer Relationship ManagementSales and Commercial SupportRetail OperationsHealth and Safety ProceduresAdministrative ProceduresReporting and DocumentationBusiness Administration

O*NET Competency Skills

PersuasionActive ListeningService OrientationSpeakingNegotiationSocial PerceptivenessCritical ThinkingActive LearningCoordinationMonitoringReading ComprehensionTime ManagementWriting

Alternative Career Paths

Retail Supervisor85% match

Oversee shop floor staff and daily operations, ensuring sales targets and customer service standards are met.

Customer Service Representative80% match

Handle customer inquiries and resolve issues across various channels in a retail or service environment.

Merchandising Assistant75% match

Support the planning and execution of in-store product displays and promotions.

Warehouse Operative65% match

Manage stock movement, inventory, and order fulfillment in a logistics or retail warehouse setting.

Also Consider

🔥 Hot Technologies

In-demand tools for this occupation (O*NET)

Microsoft AccessGoogle DocsMicrosoft WordAdobe Creative Cloud softwareAdobe IllustratorAdobe PhotoshopApple macOSMicrosoft Windows

Work Activities

General work activities from O*NET

  • Performing for or Working Directly with the Public
  • Selling or Influencing Others
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Identifying Objects, Actions, and Events
  • Updating and Using Relevant Knowledge
  • Working with Computers
  • Handling and Moving Objects
  • Resolving Conflicts and Negotiating with Others
  • Judging the Qualities of Objects, Services, or People
  • Monitoring Processes, Materials, or Surroundings
  • Organizing, Planning, and Prioritizing Work
  • Processing Information

Anthropic Economic Index

Real-world AI adoption data from millions of Claude conversations · Dataset ↗

CC-BY Research

Observed Claude Usage

32%

of conversations

Classic Auto. Risk

92%

Frey & Osborne

Job Zone

2/5

Some prep

O*NET Median Salary

£19k

US ref. $24k · fx 0.79

Occupational family: Sales and Related

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