Community Support Worker
👤 For candidates
🤖 Enhance with AI
- ›Use digital tools for faster, accurate record-keeping
- ›Leverage apps for medication reminders and logging
- ›Practise video call communication for remote updates
📈 Disruption outlook
% risk of significant disruption
🎓 Learn now
📚 For full-time, part-time & evening courses on the Isle of Man, visit University College Isle of Man (UCM)
🏢 For employers
🔄 Alternatives
Automate record-keeping and medication tracking
Speed up daily care documentation
⚡ Recommendation
⚡ Augment roleHuman presence essential; digital tools can streamline admin and reporting
Microsoft Copilot & M365
Automate routine reporting and notifications
Draft and summarise care notes efficiently
Coordinate care with families and professionals
O*NET 39-9021.00
Job Description
Automation Risk
Most core tasks require physical presence, empathy, and real-world judgment, making full automation unlikely in the next decade. However, routine elements like record-keeping and medication logging are increasingly supported or partially automated by digital tools, raising AI exposure for documentation and communication tasks.
Task analysis
- Provide personal care and support to clients in their own homes, including assistance with bathing, dressing, and mobility.
- Monitor clients’ wellbeing and report any changes in health or behaviour to supervisors or healthcare professionals.
- Promote independence by encouraging clients to participate in daily activities and make their own choices.
- Administer basic medication as directed and record administration details.
- Maintain accurate daily records of care provided and client progress.
- Communicate effectively with clients, families, and healthcare professionals to coordinate care.
- Follow health and safety procedures to ensure a safe environment for clients and yourself.
- Support clients with meal preparation and household tasks as needed.
Occupational Classification
UK Salary Benchmark
Human health activities · ONS ASHE 2024 annual earnings
👤 For Candidates
AI & future-of-work guidance
🤖 Enhance with AI
- ›Use digital tools for faster, accurate record-keeping
- ›Leverage apps for medication reminders and logging
- ›Practise video call communication for remote updates
📈 Disruption outlook
% risk of significant disruption
🎓 Learn now
📚 For full-time, part-time & evening courses on the Isle of Man, visit University College Isle of Man (UCM)
🏢 For Employers
Strategic hiring options & technology alternatives
🔄 Alternatives
Automate record-keeping and medication tracking
Speed up daily care documentation
⚡ Recommendation
⚡ Augment roleHuman presence essential; digital tools can streamline admin and reporting
Microsoft Copilot & M365
Automate routine reporting and notifications
Draft and summarise care notes efficiently
Coordinate care with families and professionals
Key Skills
Knowledge Areas
Alternative Career Paths
Supervise and mentor junior carers, coordinate care plans, and liaise with healthcare professionals.
Provide direct care and support in clinical or residential settings under the supervision of nursing staff.
Organize and oversee care schedules, liaise with families, and ensure quality standards are met.
Specialize in supporting clients with mental health needs in community or residential settings.
Also Consider
Anthropic Economic Index
Real-world AI adoption data from millions of Claude conversations · Dataset ↗
Classic Auto. Risk
74%
Frey & Osborne
Job Zone
2/5
Some prep
O*NET Median Salary
£19k
US ref. $24k · fx 0.79
Occupational family: Personal Care and Service
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