Community Support Worker
👤 For candidates
🤖 Enhance with AI
- ›Use mobile apps for real-time care documentation
- ›Leverage scheduling tools to optimise daily visits
- ›Adopt digital training modules for compliance updates
📈 Disruption outlook
% risk of significant disruption
🎓 Learn now
📚 For full-time, part-time & evening courses on the Isle of Man, visit University College Isle of Man (UCM)
🏢 For employers
🔄 Alternatives
Automates scheduling, record-keeping, and reporting
Speeds up compliance and care notes entry
⚡ Recommendation
⚡ Augment roleHuman care is essential; technology best supports documentation and scheduling.
Microsoft Copilot & M365
Automate care record updates and reminders
Draft care reports and compliance documents
Coordinate with team and share updates securely
O*NET 39-9021.00
Job Description
Automation Risk
Most tasks require in-person care, empathy, and physical assistance, which are resistant to automation. Routine elements like documentation and scheduling can be augmented or automated with current technology, but the core of the role remains human-centric. AI exposure is moderate, mainly supporting reporting and compliance, but cannot substitute for the essential interpersonal and physical aspects.
Task analysis
- Assist service users with daily living activities such as bathing, dressing, and meal preparation.
- Monitor and report changes in service users’ health or wellbeing to supervisors or healthcare professionals.
- Support service users in maintaining their independence within their own homes.
- Document care provided and maintain accurate records.
- Assist with mobility and safe movement around the home.
- Communicate effectively with service users, their families, and other care professionals.
- Follow health and safety and safeguarding procedures at all times.
- Travel between service users’ homes to provide care.
Occupational Classification
UK Salary Benchmark
Human health activities · ONS ASHE 2024 annual earnings
👤 For Candidates
AI & future-of-work guidance
🤖 Enhance with AI
- ›Use mobile apps for real-time care documentation
- ›Leverage scheduling tools to optimise daily visits
- ›Adopt digital training modules for compliance updates
📈 Disruption outlook
% risk of significant disruption
🎓 Learn now
📚 For full-time, part-time & evening courses on the Isle of Man, visit University College Isle of Man (UCM)
🏢 For Employers
Strategic hiring options & technology alternatives
🔄 Alternatives
Automates scheduling, record-keeping, and reporting
Speeds up compliance and care notes entry
⚡ Recommendation
⚡ Augment roleHuman care is essential; technology best supports documentation and scheduling.
Microsoft Copilot & M365
Automate care record updates and reminders
Draft care reports and compliance documents
Coordinate with team and share updates securely
Key Skills
Knowledge Areas
Alternative Career Paths
Supervise and mentor other support workers, taking on more responsibility for care planning and coordination.
Organize and schedule care services for multiple clients, liaising with families and professionals.
Provide support in clinical or residential settings, assisting nurses and healthcare professionals.
Support social workers in delivering services to vulnerable individuals and families.
Also Consider
Anthropic Economic Index
Real-world AI adoption data from millions of Claude conversations · Dataset ↗
Classic Auto. Risk
74%
Frey & Osborne
Job Zone
2/5
Some prep
O*NET Median Salary
£19k
US ref. $24k · fx 0.79
Occupational family: Personal Care and Service
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