Manx Technology GroupSmart Island
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Administration Officer

Full TimeTemporaryNot specifiedHealthcare
Posted 15 March 2026Closes 31 March 2026

Job Description

Our client seeks a Strong Administrator for an immediate start on a 1 month contract to join a busy team. Role Requirements: Good communication skills, Working knowledge of processes, policies & service area. Working knowledge of RiO patient administration system. If you have the required skills please apply online at searchandselect.com quoting reference number: 16311

Automation Risk

Automation probabilityi70%
AI exposure (AIOE)i65%

This role is highly exposed to automation due to the prevalence of routine, rule-based administrative tasks such as data entry, scheduling, and document management, which can be handled by RPA and AI tools. However, some tasks still require human oversight, judgment, and interpersonal communication, resulting in a high but not total automation risk and a high AI occupational exposure score.

Task analysis

  • Operate office machines and use the RiO patient administration system to process and update patient records.
  • Answer telephones, direct calls, and take messages for the service area.
  • Communicate with team members and service users to answer questions and explain processes or policies.
  • Maintain and update filing, inventory, mailing, and database systems, both manually and electronically.
  • Compile, copy, sort, and file records of office activities and business transactions.
  • Review files and records to obtain information and respond to requests from staff or service users.
  • Prepare and proofread correspondence and reports using Microsoft Office applications.
  • Coordinate appointments and manage calendars for the team.
  • Provide general administrative support and ensure adherence to office policies and procedures.

Automatable AI-assisted Human-only

Occupational Classification

✨ Bright Outlook🇬🇧 UK Skilled Worker Visa Eligible
UK SOC2020: 4110Administrative occupations
O*NET: 43-9061.00 Office Clerks, General
AI analysis: 15 March 2026

UK Salary Benchmark

Human health activities · ONS ASHE 2024 annual earnings

scale £40k
UK sector median
£32,841
UK sector mean
£37,924
£0£10k£20k£30k

👤 For Candidates

AI & future-of-work guidance

🤖 Enhance with AI

  • Use Copilot for Word to draft and proofread documents
  • Automate calendar tasks with Microsoft Outlook and Power Automate
  • Leverage AI chatbots for routine query handling

📈 Disruption outlook

15%1 yr
50%5 yrs
80%10 yrs

% risk of significant disruption

🎓 Learn now

📚 For full-time, part-time & evening courses on the Isle of Man, visit University College Isle of Man (UCM)

🏢 For Employers

Strategic hiring options & technology alternatives

🔄 Alternatives

💻 TechnologyPower Automate

Automate repetitive data entry and scheduling tasks

🤖 AI AgentCopilot Studio

Deploy chatbots for routine query responses

🌍 OutsourcingVirtual Admin Services

Use remote admin support for overflow tasks

Recommendation

Augment role

AI tools can handle routine tasks; human oversight needed for complex communication

Microsoft Copilot & M365

Copilot for Word

Draft and proofread correspondence efficiently

Power Automate

Automate patient record updates and calendar management

Copilot Studio

Create chatbots for handling routine queries

Key Skills

Administration and ManagementAdvancedAttention to DetailAdvancedTeamworkIntermediateTime ManagementIntermediateMicrosoft OfficeIntermediateReport WritingIntermediateActive ListeningIntermediateConfidentialityIntermediateRiO Patient Administration SystemBeginner

Knowledge Areas

Administrative ProceduresOffice AdministrationClient Service and Relationship ManagementComputer and Office SoftwareReporting and DocumentationConfidentiality and Data Protection

O*NET Competency Skills

Active ListeningReading ComprehensionSpeakingWritingCoordinationCritical ThinkingService OrientationSocial PerceptivenessTime Management

Alternative Career Paths

Medical Secretary85% match

Specializes in administrative support within healthcare settings, managing patient records and correspondence.

Records Management Officer80% match

Focuses on organizing, maintaining, and securing organizational records and information.

Customer Service Supervisor75% match

Oversees a team handling customer inquiries and service delivery, emphasizing communication and process management.

Project Administrator70% match

Supports project teams with scheduling, documentation, and resource coordination.

Also Consider

🔥 Hot Technologies

In-demand tools for this occupation (O*NET)

Microsoft AccessYardi softwareAdobe AcrobatMicrosoft SharePointHenry Schein DentrixMEDITECH softwareOracle PeopleSoftSAP softwareGoogle DocsMicrosoft Word

Work Activities

General work activities from O*NET

  • Working with Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Performing Administrative Activities
  • Documenting/Recording Information
  • Establishing and Maintaining Interpersonal Relationships
  • Processing Information
  • Communicating with People Outside the Organization
  • Organizing, Planning, and Prioritizing Work
  • Identifying Objects, Actions, and Events
  • Evaluating Information to Determine Compliance with Standards
  • Updating and Using Relevant Knowledge
  • Making Decisions and Solving Problems
  • Scheduling Work and Activities
  • Monitoring Processes, Materials, or Surroundings

Anthropic Economic Index

Real-world AI adoption data from millions of Claude conversations · Dataset ↗

CC-BY Research

Observed Claude Usage

45%

of conversations

Classic Auto. Risk

96%

Frey & Osborne

Job Zone

2/5

Some prep

O*NET Median Salary

£26k

US ref. $33k · fx 0.79

Occupational family: Office and Administrative Support

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