Cancer Information & Support Service Volunteer
👤 For candidates
🤖 Enhance with AI
- ›Use AI chatbots to quickly access cancer information resources
- ›Leverage digital note-taking tools for efficient client documentation
- ›Stay updated on AI privacy and data protection best practices
📈 Disruption outlook
% risk of significant disruption
🎓 Learn now
📚 For full-time, part-time & evening courses on the Isle of Man, visit University College Isle of Man (UCM)
🏢 For employers
🔄 Alternatives
Automate basic information and signposting tasks
Streamline client record-keeping and data security
⚡ Recommendation
⚡ Augment roleHuman empathy essential; AI can assist with information and admin tasks
Microsoft Copilot & M365
Summarise meetings and support team collaboration
Automate client documentation workflows
Draft and refine client information materials
Social and Human Service Assistants
O*NET 21-1093.00
Job Description
Automation Risk
This role is dominated by tasks requiring empathy, active listening, and real-time human support, which are resistant to automation. However, some aspects, such as information retrieval, documentation, and signposting, can be augmented by AI tools, leading to moderate AI exposure but low overall automation risk.
Task analysis
- Welcome and provide emotional support to people affected by cancer in-person or by phone.
- Assist clients in accessing trusted cancer information and local support services.
- Signpost clients to relevant community resources and support groups.
- Document basic details of client interactions for service records.
- Maintain confidentiality and adhere to data protection procedures.
- Participate in training sessions and team meetings to improve service delivery.
- Provide a listening ear and comfort to clients experiencing distress.
- Respond to general enquiries about cancer services and the volunteer program.
Occupational Classification
UK Salary Benchmark
Human health activities · ONS ASHE 2024 annual earnings
👤 For Candidates
AI & future-of-work guidance
🤖 Enhance with AI
- ›Use AI chatbots to quickly access cancer information resources
- ›Leverage digital note-taking tools for efficient client documentation
- ›Stay updated on AI privacy and data protection best practices
📈 Disruption outlook
% risk of significant disruption
🎓 Learn now
📚 For full-time, part-time & evening courses on the Isle of Man, visit University College Isle of Man (UCM)
🏢 For Employers
Strategic hiring options & technology alternatives
🔄 Alternatives
Automate basic information and signposting tasks
Streamline client record-keeping and data security
⚡ Recommendation
⚡ Augment roleHuman empathy essential; AI can assist with information and admin tasks
Microsoft Copilot & M365
Summarise meetings and support team collaboration
Automate client documentation workflows
Draft and refine client information materials
Key Skills
Knowledge Areas
O*NET Competency Skills
Alternative Career Paths
Provide direct care and support to patients in hospitals or community settings.
Support social workers in delivering services to vulnerable individuals and families.
Offer information and emotional support to callers seeking help from a charity.
Guide patients through healthcare systems and connect them with resources.
Also Consider
🔥 Hot Technologies
In-demand tools for this occupation (O*NET)
Work Activities
General work activities from O*NET
- Communicating with Supervisors, Peers, or Subordinates
- Documenting/Recording Information
- Getting Information
- Performing for or Working Directly with the Public
- Assisting and Caring for Others
- Establishing and Maintaining Interpersonal Relationships
- Working with Computers
- Communicating with People Outside the Organization
- Making Decisions and Solving Problems
- Updating and Using Relevant Knowledge
- Identifying Objects, Actions, and Events
- Thinking Creatively
- Performing Administrative Activities
- Resolving Conflicts and Negotiating with Others
- Organizing, Planning, and Prioritizing Work
Anthropic Economic Index
Real-world AI adoption data from millions of Claude conversations · Dataset ↗
Observed Claude Usage
0%
of conversations
Classic Auto. Risk
13%
Frey & Osborne
Job Zone
4/5
Considerable prep
O*NET Median Salary
£27k
US ref. $34k · fx 0.79
Occupational family: Community and Social Service
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