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Cancer Information & Support Service Volunteer

Manx CarePublic sector
VoluntaryCasualNot specifiedNot specifiedHealthcare
Posted 15 March 2026Closes 26 July 2026

Job Description

About the role Are you a good listener with a compassionate nature? As a Cancer Information and Support Service Volunteer, you’ll welcome and support people affected by cancer, helping them access trusted information, local services, and a friendly ear. Whether assisting with enquiries, signposting resources, or simply offering comfort, your time can make a real difference. With full training and a supportive team, this role offers you a rewarding opportunity to develop new skills, meet new people, and give back to your community. Volunteering in the Isle of Man Public Service We are the largest employer on the island delivering a diverse range of services to the people of the Isle of Man. We care, nurture and value our employees and volunteers wellbeing and place great importance on rewarding their commitment. The Isle of Man Public Service is committed to creating an inclusive culture that celebrates equality, diversity and inclusion. We understand how a wide range of views and experiences can benefit us as we work together for the Isle of Man. We are committed to net zero by 2050 and as an entire nation UNESCO Biosphere Reserve, we are transforming public services for a sustainable future and your contributions will directly benefit our community, economy, and environment. Things to note An enhanced police check is required for this post, which the Noble’s Hospital Volunteer Service will cover the cost of for you. Ready to apply? We understand that you might have some questions about the role and the Recruiting Manager is on hand to support you. You can contact them at Anna.Williamson@nobles.dhss.gov.im or 01624 650735. For more information and to apply, click here.

Automation Risk

Automation probabilityi25%
AI exposure (AIOE)i45%

This role is dominated by tasks requiring empathy, active listening, and real-time human support, which are resistant to automation. However, some aspects, such as information retrieval, documentation, and signposting, can be augmented by AI tools, leading to moderate AI exposure but low overall automation risk.

Task analysis

  • Welcome and provide emotional support to people affected by cancer in-person or by phone.
  • Assist clients in accessing trusted cancer information and local support services.
  • Signpost clients to relevant community resources and support groups.
  • Document basic details of client interactions for service records.
  • Maintain confidentiality and adhere to data protection procedures.
  • Participate in training sessions and team meetings to improve service delivery.
  • Provide a listening ear and comfort to clients experiencing distress.
  • Respond to general enquiries about cancer services and the volunteer program.

Automatable AI-assisted Human-only

Occupational Classification

✨ Bright Outlook🇬🇧 UK Skilled Worker Visa Eligible
UK SOC2020: 6145Care workers and home carers
O*NET: 21-1093.00 Social and Human Service Assistants
AI analysis: 15 March 2026

UK Salary Benchmark

Human health activities · ONS ASHE 2024 annual earnings

scale £40k
UK sector median
£32,841
UK sector mean
£37,924
£0£10k£20k£30k

👤 For Candidates

AI & future-of-work guidance

🤖 Enhance with AI

  • Use AI chatbots to quickly access cancer information resources
  • Leverage digital note-taking tools for efficient client documentation
  • Stay updated on AI privacy and data protection best practices

📈 Disruption outlook

10%1 yr
20%5 yrs
35%10 yrs

% risk of significant disruption

🎓 Learn now

📚 For full-time, part-time & evening courses on the Isle of Man, visit University College Isle of Man (UCM)

🏢 For Employers

Strategic hiring options & technology alternatives

🔄 Alternatives

🤖 AI AgentCancer Info Chatbot

Automate basic information and signposting tasks

💻 TechnologyDigital Documentation Platform

Streamline client record-keeping and data security

Recommendation

Augment role

Human empathy essential; AI can assist with information and admin tasks

Microsoft Copilot & M365

Copilot for Teams

Summarise meetings and support team collaboration

Power Automate

Automate client documentation workflows

Copilot for Word

Draft and refine client information materials

Key Skills

Active ListeningAdvancedConfidentialityAdvancedService OrientationAdvancedTeamworkIntermediateAttention to DetailIntermediateCritical ThinkingIntermediateStakeholder ManagementBeginnerCancer Support KnowledgeBeginnerSafeguardingBeginner

Knowledge Areas

Client Service and Relationship ManagementHealthcare OperationsPsychology and Human BehaviorConfidentiality and Data ProtectionAdministrative ProceduresReporting and DocumentationSocial Care Management

O*NET Competency Skills

Active ListeningSocial PerceptivenessSpeakingService OrientationCoordinationReading ComprehensionCritical ThinkingMonitoringWritingPersuasionActive LearningComplex Problem SolvingJudgment and Decision MakingNegotiationTime Management

Alternative Career Paths

Healthcare Support Worker85% match

Provide direct care and support to patients in hospitals or community settings.

Social Work Assistant80% match

Support social workers in delivering services to vulnerable individuals and families.

Charity Helpline Advisor78% match

Offer information and emotional support to callers seeking help from a charity.

Patient Navigator75% match

Guide patients through healthcare systems and connect them with resources.

Also Consider

🔥 Hot Technologies

In-demand tools for this occupation (O*NET)

MEDITECH softwareMicrosoft PowerPointMicrosoft AccessMicrosoft ExcelMicrosoft Outlook

Work Activities

General work activities from O*NET

  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Getting Information
  • Performing for or Working Directly with the Public
  • Assisting and Caring for Others
  • Establishing and Maintaining Interpersonal Relationships
  • Working with Computers
  • Communicating with People Outside the Organization
  • Making Decisions and Solving Problems
  • Updating and Using Relevant Knowledge
  • Identifying Objects, Actions, and Events
  • Thinking Creatively
  • Performing Administrative Activities
  • Resolving Conflicts and Negotiating with Others
  • Organizing, Planning, and Prioritizing Work

Anthropic Economic Index

Real-world AI adoption data from millions of Claude conversations · Dataset ↗

CC-BY Research

Observed Claude Usage

0%

of conversations

Classic Auto. Risk

13%

Frey & Osborne

Job Zone

4/5

Considerable prep

O*NET Median Salary

£27k

US ref. $34k · fx 0.79

Occupational family: Community and Social Service

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