Manx Technology GroupSmart Island
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Retail Supervisor

£14.79Full TimePermanentNot specifiedRetail
Posted 15 March 2026Closes 30 March 2026

Job Description

You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us! WHAT’S IT LIKE TO BE A RETAIL SUPERVISOR? Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management. Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way! YOU ARE… An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment. Great at giving amazing customer service, and able to translate that into sales. Inquisitive, ever-questioning and ever-improving. Passionate about our business. Friendly, flexible, reliable, honest and like to work hard! WHAT’S IN IT FOR YOU? Joining Screwfix means joining a growing team – full of support, opportunities, and fun! We offer a competitive salary. 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave. Award-winning company pension scheme - up to 14% Kingfisher contribution! Life cover. 20% discount with Screwfix and B&Q. Discounted healthcare. Company share save schemes. We’ll also help you be the best you can be, with excellent training and ongoing development. To find out more about us, please email careers@screwfix.com for any queries. Follow us and find out more on our LinkedIn, Instagram & Twitter pages. Apply now! – Upload your CV and complete your application. *Our hourly rates may include a location allowance which is reviewed annually and may change. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability. If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com

Automation Risk

Automation probabilityi50%
AI exposure (AIOE)i50%

Enrichment unavailable.

Occupational Classification

✨ Bright Outlook🇬🇧 Not visa eligible
UK SOC2020: 7111Retail supervisors
O*NET: 41-1011.00 First-Line Supervisors of Retail Sales Workers
AI analysis: 16 March 2026

UK Salary Benchmark

Retail trade, except of motor vehicles and motorcycles · ONS ASHE 2024 annual earnings

scale £30k
UK sector median
£20,592
UK sector mean
£24,588
£0£8k£15k£23k

👤 For Candidates

AI & future-of-work guidance

🤖 Enhance with AI

  • Use AI tools for smarter stock management decisions
  • Leverage digital dashboards for real-time sales insights
  • Automate routine reporting with AI-powered spreadsheets

📈 Disruption outlook

10%1 yr
35%5 yrs
60%10 yrs

% risk of significant disruption

🎓 Learn now

📚 For full-time, part-time & evening courses on the Isle of Man, visit University College Isle of Man (UCM)

🏢 For Employers

Strategic hiring options & technology alternatives

🔄 Alternatives

🤖 AI AgentDigital Shelf Management Tools

Automate stock monitoring and shelf compliance tasks

💻 TechnologySelf-checkout Systems

Reduce front-of-house supervision needs

🔀 RestructureHybrid Team Model

Blend human supervisors with AI monitoring

Recommendation

🔀 Hybrid approach

AI augments stock, sales, and compliance; human skills still essential

Microsoft Copilot & M365

Power BI

Visualise sales and stock trends for quick decisions

Copilot for Excel

Automate sales and cash reconciliation reporting

Microsoft Teams

Coordinate team communications and shift management

Key Skills

TeamworkAdvancedCustomer and Personal ServiceExpertAttention to DetailAdvancedTime ManagementAdvancedAuditIntermediateCash HandlingIntermediateSales and MarketingIntermediateQuality Control AnalysisIntermediateActive ListeningAdvancedReport WritingBeginnerOperations AnalysisIntermediate

Knowledge Areas

O*NET Competency Skills

Active ListeningService OrientationSpeakingCoordinationCritical ThinkingMonitoringSocial PerceptivenessInstructingManagement of Personnel ResourcesNegotiationPersuasionJudgment and Decision MakingTime ManagementActive LearningComplex Problem Solving

🔥 Hot Technologies

In-demand tools for this occupation (O*NET)

Microsoft AccessOracle DatabaseYardi softwareSAP softwareTableau

Work Activities

General work activities from O*NET

  • Performing for or Working Directly with the Public
  • Training and Teaching Others
  • Making Decisions and Solving Problems
  • Coaching and Developing Others
  • Resolving Conflicts and Negotiating with Others
  • Communicating with Supervisors, Peers, or Subordinates
  • Coordinating the Work and Activities of Others
  • Establishing and Maintaining Interpersonal Relationships
  • Getting Information
  • Identifying Objects, Actions, and Events
  • Communicating with People Outside the Organization
  • Guiding, Directing, and Motivating Subordinates
  • Developing and Building Teams
  • Organizing, Planning, and Prioritizing Work
  • Scheduling Work and Activities

Anthropic Economic Index

Real-world AI adoption data from millions of Claude conversations · Dataset ↗

CC-BY Research

Observed Claude Usage

26%

of conversations

Classic Auto. Risk

28%

Frey & Osborne

Job Zone

2/5

Some prep

O*NET Median Salary

£31k

US ref. $40k · fx 0.79

Occupational family: Sales and Related

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