Manx Technology GroupSmart Island
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Senior Onboarding Admin PP22579

CompetitiveFull TimeTemporaryNot specifiedFinance
Posted 15 March 2026Closes 27 March 2026

Job Description

Step into a senior administration role where you will support business transformation and help deliver a high standard of service for customers and advisers across offshore and international markets. For further information, please visit our website www.paragon.co.im or alternatively call the Paragon team on 01624 665115 to discuss in confidence.

Automation Risk

Automation probabilityi55%
AI exposure (AIOE)i70%

This role contains a mix of routine administrative tasks (e.g., records management, scheduling) that are highly automatable, and augmented tasks (e.g., report writing, compliance checks) where AI tools can assist but not fully replace human input. Human-centric tasks such as delivering high-touch service and mentoring staff remain resistant to automation, but overall exposure to AI augmentation is high.

Task analysis

  • Support business transformation initiatives by updating and streamlining administrative processes.
  • Deliver high standard of service to customers and advisers across offshore and international markets.
  • Maintain and update filing, database, and records management systems.
  • Compile, proofread, and edit reports and correspondence for internal and external stakeholders.
  • Coordinate schedules, arrange appointments, and manage calendars for the team.
  • Answer queries from customers, advisers, and internal teams via phone, email, and other channels.
  • Ensure compliance with internal procedures and regulatory requirements during onboarding.
  • Train and mentor junior administrative staff in onboarding procedures and best practices.
  • Monitor and report on onboarding process metrics to management.

Automatable AI-assisted Human-only

Occupational Classification

✨ Bright Outlook🇬🇧 UK Skilled Worker Visa Eligible
UK SOC2020: 4150Office supervisors
O*NET: 43-9061.00 Office Clerks, General
AI analysis: 15 March 2026

UK Salary Benchmark

Financial service activities, except insurance and pension funding · ONS ASHE 2024 annual earnings

scale £90k
UK sector median
£58,597
UK sector mean
£86,468
£0£23k£45k£68k

👤 For Candidates

AI & future-of-work guidance

🤖 Enhance with AI

  • Leverage Copilot for drafting and proofreading reports efficiently
  • Automate calendar and records management using Power Automate
  • Upskill in AI-driven compliance and onboarding tools

📈 Disruption outlook

15%1 yr
45%5 yrs
70%10 yrs

% risk of significant disruption

🎓 Learn now

📚 For full-time, part-time & evening courses on the Isle of Man, visit University College Isle of Man (UCM)

🏢 For Employers

Strategic hiring options & technology alternatives

🔄 Alternatives

🤖 AI AgentMicrosoft Copilot

Automates report drafting and routine correspondence

💻 TechnologyPower Automate

Streamlines records and calendar management workflows

🔀 RestructureHybrid Admin Model

Blend AI tools with human-led client service

Recommendation

🔀 Hybrid approach

Routine tasks are automatable but human oversight and mentoring remain essential

Microsoft Copilot & M365

Copilot for Word

Draft and proofread reports and correspondence

Power Automate

Automate records and scheduling processes

Microsoft Teams

Coordinate onboarding and mentor junior staff remotely

Key Skills

Administration and ManagementAdvancedStakeholder ManagementIntermediateClient Relationship ManagementIntermediateAttention to DetailAdvancedRegulatory ComplianceIntermediateReport WritingIntermediateConfidentialityAdvancedTeamworkIntermediateCustomer and Personal ServiceAdvancedMicrosoft OfficeIntermediate

Knowledge Areas

Administrative ProceduresClient Service and Relationship ManagementBusiness AdministrationReporting and DocumentationCompliance and Regulatory FrameworksOffice AdministrationData Analysis and Reporting

O*NET Competency Skills

Active ListeningReading ComprehensionSpeakingWritingCoordinationCritical ThinkingService OrientationSocial PerceptivenessTime Management

Alternative Career Paths

Operations Manager80% match

Oversees business processes and administrative teams, focusing on efficiency and transformation.

Compliance Officer70% match

Ensures organizational adherence to regulatory standards and internal policies.

Client Services Manager75% match

Leads teams in delivering excellent service to clients and managing relationships.

Project Coordinator65% match

Supports project delivery through planning, scheduling, and administrative oversight.

Also Consider

🔥 Hot Technologies

In-demand tools for this occupation (O*NET)

Microsoft AccessYardi softwareAdobe AcrobatMicrosoft SharePointHenry Schein DentrixMEDITECH softwareOracle PeopleSoftSAP softwareGoogle DocsMicrosoft Word

Work Activities

General work activities from O*NET

  • Working with Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Performing Administrative Activities
  • Documenting/Recording Information
  • Establishing and Maintaining Interpersonal Relationships
  • Processing Information
  • Communicating with People Outside the Organization
  • Organizing, Planning, and Prioritizing Work
  • Identifying Objects, Actions, and Events
  • Evaluating Information to Determine Compliance with Standards
  • Updating and Using Relevant Knowledge
  • Making Decisions and Solving Problems
  • Scheduling Work and Activities
  • Monitoring Processes, Materials, or Surroundings

Anthropic Economic Index

Real-world AI adoption data from millions of Claude conversations · Dataset ↗

CC-BY Research

Observed Claude Usage

45%

of conversations

Classic Auto. Risk

96%

Frey & Osborne

Job Zone

2/5

Some prep

O*NET Median Salary

£26k

US ref. $33k · fx 0.79

Occupational family: Office and Administrative Support

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